Leanne is an outstanding employee. She went out of her way to make sure we have everything we need and that the visit went ahead (with lower numbers), and in a similar way. She has kept me right and always been on the end of the phone or an email, and respond to queries with lightning speed. I believe that it is good customer service that is the mark of a good company – Leanne is excellent at this, and it is because of this that we would be happy to stay with WST and recommend them to other colleagues.
Whitburn C of E Academy, October 2017, Iceland
WST gave us better service than a previous company that we had initially asked to tailor a trip for us. Rachel and Shirley were good from start to finish.
Clyde Valley High School, May 2017, London
Very enjoyable experience. Nice to have everything arranged with reminders sent when necessary. All questions answered and nothing is too much trouble. Thank you very much!
Ackworth School, March 2017, Florida
Leanne always got back to me quickly. She allayed any worries we had and provided clear details to us. I would totally recommend WST to nay school who are considering running a school trip. The whole process was painless and were guided every step of the way by one direct p9oint of contact. I was very nervous to begin with but our representative was very helpful and really did all of the hard work for me! I will do this trip again and I will use WST.
Ysgol Clywedog, April 2017, Iceland
Excellent levels of service and beyond!!!
Witchford Village College, October 2016, Geneva
I have Leanne Coy as contact for the trip to Iceland as well as Geneva last year. Both trips went well and we are very happy to the service WST and Leanne have offered.
Heathfield Community School, April 2016, Iceland
The team were incredibly helpful. No matter how stupid a question was, I always had a sensible and helpful response.
Brewood Middle School, May 2016, Paris
They coped with my incompetence brilliantly. Where they had every right to nag, shriek and give up in disgust, I never heard any of that. All I got was charm and helpfulness. Bad news – that means I’d want to work with them again.
Furze Platt Senior School, Geneva (March 2016)
Helen was extremely helpful throughout the initial development of the trip through to completion and organisation.
Dorothy Stringer School, Geneva (February 2016)
Kerrie is excellent, very easy to message and very polite. Keep it up!
Priory Academy, London (March 2016)
Everything went very smoothly. I was so glad I used WST to book everything, it made my life much easier! Especially as this was my first time planning an international trip.
Bullers Wood School, Geneva (February 2016)
The tour was great, accommodation, restaurant meal all good, CERN well worth visiting. WST staff (Julie and Shirley) helpful, friendly and efficient.
Brockenhurst College, Geneva (January 2016)
Just the right level of support, friendly and efficient.
Balfron High School, Geneva (February 2016)
Everyone I spoke to at WST was fantastic, I am really pleased with how quickly every question was answered.
All Saints School, Geneva, October 2015
I am very impressed with the service provided by WST. Every member of staff was a great help. Leanne responded to every question quickly and clearly and was really friendly and kept me calm when I was stressed by the planning at my end. The organisation was perfect so the trip ran smoothly and I was confident that each activity was exactly as described. Brilliant.
All Saints School, Geneva, October 2015
Leanne’s help and assistance was second to none. I really enjoyed working with her. Thanks
Brampton Manor Academy, Geneva, September 2015
Prompt service constantly keeping one up to date with information. Very clear and organised package and service making the whole trip experience stress-free and allowing maximum enjoyment during the time away.
Worksop College, Geneva, October 2015
The team were so helpful in planning a perfect trip. Everything was planned to perfection and ran very smoothly.
Wirral Grammar School for Boys, London, April 2015
I planned this trip for the first time, but with your excellent work it felt as if I was an expert at organising the Physics trip to Geneva and CERN. My students said that the trip was so well organised, everything happened at the time as planned, no time to be bored and there was 100 percent satisfaction regarding accommodation and planned activities! Really a big thank you from all of my team!
Bishop Luffa School, Geneva, March 2015
Very impressed with overall service.
Bo’ness Academy, Geneva, Jan 2015