• Contact us
  • 01253 441 900

Testimonials - MFL

Jenny Clark is the BEST. I would recommend her without reservation. She is amazing and has looked after us so very well over the years. Nothing is too much trouble and she is super-efficient.
Loughborough High School, June 2017, Opal Coast

Jenny is always on the ball and responds quickly to queries. If she is “out of office” a colleague always gets back to me.
Saint Francis College, June 2017, Le Touquet

I am so impressed with your fantastic help and support as well as the efficiency of arranging everything. I feel in very safe hands and appreciate the patience and understanding you show when plans change.
Clayesmore Preparatory School, June 2017, Normandy

Rachel has been fantastic from the start of the planning to the end, really helpful.
Brewood Middle School, May 2017, Paris

Nothing was too much trouble for Leanne in helping us tailor our trip. Excellent communication and problem solving meant we departed for the stay feeling reassured and well organised. Thank you for all the additional extra’s such as the selfie stick competition, handy tips and quiz sheets!
St Augustine’s RC High School, June 2017, Opal Coast

Jenny was always very friendly and tried her hardest to accommodate our changing needs. I would definitely recommend her and would want to use her again for future tours.
Astley Sports College, April 2017, Paris

I would like to thank Carole Burrows for her friendly and professional support throughout.
Haberdashers’ Aske’s Hatcham College, April 2017, Berlin 

Rachel was really helpful and knowledgeable about the tour we had booked. We also experienced some difficulties in getting the payments for the trip and we really appreciated Rachel’s help with extending the deadlines to ensure all students could come on the trip.
Willenhall E-Act Academy, March 2017, Barcelona

Always quick to respond and willing to answer my numerous questions. Really helpful.
Ashfield School, October 2016, Madrid

Carole again did us proud. She helped sort an issue with the accommodation in the summer when I did a recce and kept me regularly updated in the build up to departure. She gave outstanding service and I look forward to working with her again in the future.
Kingswood School, October 2016, Cologne

As mentioned before, Carole Burrows was an outstanding and precious support while planning our school trip and when things were complicated at school, Carole always showed patience, gave good
advice and listened to me. There was a solution and everything became possible!
St Georges School Edgbaston, October 2016, Seville

Carole has been fantastic, available on a daily basis and really helpful during the planning of our trip to Seville. Carole was flexible, understanding and very supportive during some stressful moments of the organisation of the trip. I sent Carole flowers to thank her for her outstanding work with my first trip abroad!
St Georges School Edgbaston, October 2016, Seville

We had another wonderful trip with WST to Barcelona. Couldn’t have asked for better organisation or assistance.
John Ferneley College, October 2016, Barcelona

As mentioned before, Carole Burrows was an outstanding and precious support while planning our school trip and when things were complicated at school, Carole always showed patience, gave good advice and listened to me. There was a solution and everything became possible!
St Georges School of Edgbaston, October 2016, Seville

Carole has been fantastic, available on a daily basis and really helpful during the planning of our trip to Seville. Carole was flexible, understanding and very supportive during some stressful moments of the organisation of the trip. I sent Carole flowers to thank her for her outstanding work with my first trip abroad!
St Georges School of Edgbaston, October 2016, Seville

Carole again did us proud. She helped sort an issue with the accommodation in the summer when I did a recce and kept me regularly updated in the build up to departure. She gave outstanding service and I look forward to working with her again in the future.
Kingswood School, October 2016, Cologne

Kerrie was fantastic and I moved to WST mid-way through another company as WST were much more efficient and helpful with the trip planning process. She was also very helpful and supportive when I re-arranged the itinerary because of the fear of a terrorist attack.
Colston’s Girls School, October 2016, Paris

Jenny always delivers a first class service and I wouldn’t travel with any other company.
Spen Valley, October 2016, Le Touquet

I love working with WST and in particular Carole provides exceptional customer service. Always flexible, quick to respond and does her utmost to meet the needs of the group. WST really understand the priorities of school groups and provide a fantastic service.
Framwellgate School, May 2016, Paris

Carole is always so helpful and responds promptly to any query. I am always confident of a successful trip with WST.
BBG Academy, June 2016, Cologne

Jenny – Oh wow! She is everything you would want. Polite, helpful, fun, positive and SO efficient. I also must mention the others who answer the phone when it’s her day off and always help me out quickly too. WST is great!
Loughborough High School, June 2016, Opal Coast

The trip was a fantastic experience for our students. Carole worked incredibly hard on every aspect of the visit and I am incredibly grateful for her support. She is the main reason we keep coming back to WST as I know she and the company will get things right!
Highworth Grammar School, June 2016, Rhine

Given the late change of our destination due to the terror threat in Brussels, Kerrie handled our tour exceptionally well and with great patience that was very much appreciated during a stressful time. Thank you so much!
Notre Dame High School, June 2016, Berlin

The organisation of WST was second to none.
Skegness Grammar School, June 2016, Berlin

Each year we are fully confident in this tour and this largely stems from WST’s approach, in particular the regular contact and flexible approach of WST. Prior to this trip with the terrorist attacks there was concern from parents and the information supplied by WST to appease them.
The Royal Masonic School for Girls, April 2016, France

Really impressed with Jenny’s responsiveness and colleagues stepping in when she wasn’t in the office.
Royal Masonic School for Girls, Le Touquet (April 2016)

From the start of the organisation, until we arrived back on Friday - everything was planned brilliantly. I like working with Carole, she is excellent at communicating by email or phone - to get the quickest answers / quotes back to me. She is patient when it takes ages to get students to pay deposits... just really good to work with. The trip itself went well, no stress (not a lot of sleep), but everything went smoothly. If there were any issues, Josina was on hand to sort it out locally. Really personalised service, very well planned, would definitely recommend WST.
The City of Leicester College, Barcelona (April 2016)

Jenny was so professional the entire way through the process and so many things are considered. You definitely feel supported! This is the second time we've used WST and we'll certainly use them again.
Belvedere Academy, Paris (April 2016)

Fantastic as always. Very helpful, especially as trip had to be re-arranged. Many thanks Jenny, I will be in contact soon to organise next year’s trip!
St. Georges Blackpool, France, February 2016

Jenny organised another crossing and rebooked the visits all with a smile and in a professional manner. Nothing was too much trouble for her and I hope to continue working with her for many years to come!
St Francis College, Le Touquet, June 2015

Jenny Clark is simply brilliant – approachable, friendly and professional. Nothing is too much trouble!
Spen Valley High, Paris, October 2015

Re-Directed ferry because of French strike, excellent and fast service.
Great Marlow School, Paris, July 2015

The team, especially Kerrie, went out of their way to make organising this trip an enjoyable and easy experience. This was my first time organising a trip but I loved it and I knew that there was always someone on the other end of the phone to help me out when I was stressed or unsure of something.
Thomas Ferens Academy, Boulogne, June 2015

Meticulous planning, very helpful with all enquiries and very prompt with all requests. Absolutely fantastic and I have used many other tour operators over the year! What a great relief.
Clayesmore, Normandy, June 2015

WST always give that personal service that has been lost with some of the larger tour companies. We feel we really matter and even when things have not gone according to plan, they have been more than helpful. Carole has always been so friendly and helpful and we really appreciate the relationship that we have built up over the last few years.
Cuffley, Calais, May 2015

Kerrie is a delight to work with, nothing is too much trouble. She is very efficient, friendly and knowledgeable about the area.
The Academy at Shotton Hall, Le Touquet, June 2015

It is always pleasure to deal with WST. Carole is lovely and quick to reply. No job is too difficult for her. I hope that my school will carry on to using your friendly and competitive service. Our trip to Barcelona was amazing again, for the 5th time in a row. Students enjoyed every single minute of our trip. They all used one word to describe their experience, AWESOME!!!! Thank you again.
King Edward VI High School, Barcelona, May 2015

WST were able to answer any queries I had especially concerning alternative channel crossings during the Calais ferry strike.
Sir Bernard Lovell, Rhineland, July 2015

Jenny liaised with SLT at school and was fabulous in rescheduling everything due to the ferry strike. She deserves a medal or more!!

St Francis College, Le Touquet, June 2015

I was delighted with the service you provided and especially impressed with Carole Burrows' hard work and assistance.
Saint Gregory’s, Rhineland, July 2015

Kerrie and the team at WST always help to make the planning of a visit as smooth as possible, with their friendly and professional approach.
Sir Bernard Lovell, Paris, July 2015

You’re miles better than the other company I used to work with!
St. Peter’s RC School, Cantabria, June 2015

I have ben very pleased with the service received from WST and will continue to use this company for future trip. Emails and queries are always answered promptly and efficiently. I have used other companies in the past and therefore have something to compare to. WST have definitely been the strongest for organising and customer relations.
All Hallows, Barcelona, May 2015 

Flawless organisation of the trip, both activities and accommodation were superb, both students and staff really enjoyed it.
Saint Edmund Arrowsmith, Paris, May 2015 

Super service, no changes made.
Icknield High School, Barcelona, May 2015 

Rachel dealt with every question we had thoroughly and quickly. Nothing was too much trouble.
Roundhay School, Barcelona, April 2015 

I just wanted to say thank you so much for all your help and assistance throughout the whole process of arranging this trip. The pupils and I had a fabulous time and made some great memories. Your survey results will be glowing and I’ll be in touch for our next booking!!
Largs Academy, Paris, April 2015 

It was a personally tailored service, very flexible and courteous. A pleasure!
St Cuthberts, Barcelona, March 2015

The service was nothing short of exceptional.
Fenstanton, Paris, April 2015

This is the third trip that i have booked to Paris but the first time that I have used WST. I have been incredibly impressed with all communication from the start right to the end of the trip. Nothing has been too much trouble and I have felt very important. Kerrie has been especially amazing and has made it seem as though our business is top priority for her. 
John Ferneley College, Paris, February 2015

Would certainly use WST again as I have full confidence that the tour specifications will meet our requirements and that activities will be well organised.
Queen Mary’s College, Paris, Feb 2015 

I would definitely recommend WST as they took the stress out of organising the trip. I made suggestions and they sorted everything. Thank you very much for the great friendly service. From the welcome pack containing chocolate to the follow up call a few days after the trip to see how everything went. It was all above and beyond what I have experienced in the past!
Gosfield School, Paris, November 2014

It's been a quite a while since I have run European residential visits and had always used the same company before. I used WST this time because at the stage of getting quotations, their service stood out as friendly but not pushy, extremely fast and competitive in terms of price. I'm glad I changed tour operator.
Wellfield Community School, Christmas Markets, December 2014 

Nichola was brilliant and extremely helpful.
Maricourt Catholic High School, Berlin, October 2014

Carole again helped to ensure the trip was a huge success. Thank you, Carole.
Kingswood School, Rhineland, October 2014 

You are a great company to work with. Everything is done efficiently and promptly. Your paperworkand advertising materials are user friendly.You are flexible and unflappable. Thank you! 
Trinity School, Cologne, October 2014 

Rachel always goes above and beyond her work with me. She’s extermely patient and always delivers outstanding service.
Forest Gate Community School, Opal Coast, October 2014 

It was a pleasure to work with Kerrie. WST is such a smoothly run operation. I would highly recommend them!
Sir Bernard Lovell School, Paris, July 2014 

I wouldn’t change a thing. I left another company a couple of years ago and have never looked back. So pleased I discovered WST – my only regret Is that it wasn’t sooner. Nichola is more like a friend than a travel agent.
St. Georges School, Rhine, July 2014

It was excellent! The students had a great time, the accommodation was amazing and the activities were really interesting both for the students and the teachers. We all enjoyed this trip. It is my best school trip so far.
Groby Community College, Normandy, June 2014 

I just wanted to email you personally and directly say thank you to you and the whole of your team for all your efficiency and effort. The trip went very well, students loved it and there isn’t a day when one of the students asks me if I will take them again next year!
Hipperholme and Lighcliffe High School, Opal Coast, June 2014

Jenny Clark is superb and I never stop telling people! Basically from the beginning you feel in safe hands. She dots every I and crosses every T several times. Nothing is too much trouble and she is so very efficient. Jenny is the best and I’m only sorry we don’t live nearer because I’d definitely meet up with her. She is kind, thoughtful, sensible and practical. A great tour rep and a lovely person.
Loughborough High School, Opal Coast, June 2014 

As always, communication is excellent, timely and clear. Questions and queries are always answered, almost always on the same day and itineraries are put together exactly as requested with suggestions and solutions if anything needs to be changed. I thoroughly recommend WST to any trip organiser, to have peace of mind when abroad, help on hand and visits and itineraries planned and prepared with precision. Many thanks WST!
St. Peter’s Catholic High School, Opal Coast, June 2014

The goats cheese farm we visited on the last day was a real treat. The pupils got to handle kid goats, bunnies, and chicks and see how milk becomes cheese. Also, the town of Bayeux was very welcoming, as was the Arromanches museum. Rachel was amazing as always, really reliable, understanding, flexible, polite, and just lovely to work with. Made it much more personal and helped with the stress of organising this sort of thing.
Forest Gate Community School, Normandy, June 2014 

I have used WST for a few years now. Rachel is always very helpful and quick to respond to my many emails.
King Edward VI Stafford, Opal Coast, June 2014 

This is my sixth trip with WST and I have been incredibly impressed with the service I have received. Our contact, Carole, has been amazing and she has strived to ensure the trip provides the best possible experience for our students.
Highworth Grammar School, Rhine, June 2014 

Rachel was an excellent liaison and kept me up to speed throughout the planning stages. I was very happy with the service I received.
St. Martin’s School, Paris, June 2014 

The tour guide we used on our tour round Barcelona, Elizabeth, was outstanding. She was extremely friendly and very professional and had excellent knowledge of the places we visited.
Notre Dame High School, Barcelona, June 2014 

I think your service is excellent. Everything went smoothly. Thank you. The service we had from Jenny was excellent.  Icknield High School, Barcelona, May 2014 

We had an absolutely fantastic time in Barcelona and I wouldn’t hesitate in booking the same trip again with WST in the future! All visits were organised extremely well, making the job much easier for the staff on the trip whilst there. Equally, excellent recommendations of attractions such as Poble Espanyol and restaurants such as Fresc Co went down really well with p pupils. All staff I have had contact with at WST have been extremely friendly and helpful, which has made the experience of setting up and organising this trip a much more enjoyable and less onerous one! Thank you very much to everyone at WST, in particular Rachel Fryer and Louisa Winder, for all your hard work.
Ripon Grammar School, Barcelona, April 2014

The lady I was working with, Jenny, was extremely professional yet personable at the same time. Everything was organised, checked and double checked in a timely manner. She made me feel very confident in WST’s customer service and the rest of the team were extremely helpful and prompt in replying to Jenny’s emails on her days off.
The Belvedere Academy, Paris, April 2014

It was a pleasure to work with WST from start to finish – much of the stress involved in organising a school trip was removed – and I would highly recommend WST as a company who pride themselves on good service.Bury Grammar School for Girls, Berlin, April 2014 

I can’t fault you guys. This is the second year we’ve done this trip and it was so easy to put together. I was certain that I’d forgotten something major! Helen Hamer usually responds to e-mail within 30 minutes and is extremely helpful on the phone- she is an absolute miracle. I tell all teachers I know who are organising a trip to contact WST.
Merchant Taylors’ School, Berlin, March 2014

As usual all communication has been dealt with efficiently and helpfully. Everything met our expectations and the Fiap Jean Monnet remains a central and welcoming place to stay in Paris.The King John School, Paris, March 2014

 Very helpful as usual. Look forward to booking with you again. Fort Pitt Grammar, Cologne, December 2013

This has been an excellent trip yet again. Helen’s help in preparing the tour was fantastic and she always responded immediately to any queries I had.
St Crispin’s School, Germany, December 2013

WST’s arrangements were excellent, as ever.
Fort Pitt Grammar School, Paris, July 2013

Just a HUGE thank you to Nichola and those who helped her. Another successful trip, enjoyed by teachers and pupils.
The Ashcombe School, Rhine, July 2013

Amazing service and the staff at the hotel were fantastic! Definitely booking with WST again!
Yateley School, Normandy, July 2013

I have used WST several times before and have always been impressed by the service provided. The staff are very helpful and friendly and the accommodation/ tour guides chosen have always been fantastic. Well done, WST!
Woodbridge High School, Berlin, June 2013

Carole Burrows has been brilliant in organising a perfect visit to Paris for us. She has been very supportive, competent and has responded to all our queries and demands with speedy efficiency. The result was a trouble-free trip, which pupils and staff thoroughly enjoyed. Merci mille fois!
Monmouth School, Paris, May 2013

Overall I have been very pleased with the service provided by WST and would highly recommend the company to colleagues. The visit ran smoothly with very efficient coach drivers who were always punctual and helpful. Thank you for helping to organise yet another fabulous tour.
All Hallows School, Barcelona, May 2013

I still don’t know if I will be running this trip again, but if I do, I will certainly be contacting Carole Burrows again. She is an outstanding agent!!!
Calthorpe Park School, Barcelona, May 2013

It was brilliant. We had a great time. WST has been nothing short of fantastic. Everyone I dealt with at WST, but most especially Helen Hamer, was wonderful. You've won our business.
Merchant Taylors School, Berlin, April 2013

The visit to Paris was very successful and enjoyable. Everything went smoothly. Many thanks for all your help.
Beal High School, Paris, March 2013

I have organised trips for many years and with lots of different organisations. This has been the best company by far! The staff are excellent and you do not get pressurised into deciding anything like other companies. The helpfulness and professionalism is 2nd to no other company, others need to copy what WST do!
Beal High School, Paris, March 2013

Thank you so much for all your hard work organising our trip to Paris. It was really successful and the students and staff had a great time.
Ashdown Technology College, Paris, Feb 2013