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Testimonials

What our customers say about us

We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.

We’re also happy to put you in touch with teachers who already travel with WST – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.

Below are a full range of our recent testimonials. Alternatively you can click one of the following links below to see a range of our testimonials split by subject:

Re-Directed ferry because of French strike, excellent and fast service.
Great Marlow School, Paris

Whilst I didn't need to call the emergency line, it was very reassuring to receive a call from Helen when we reached Calais and discovered lengthy delays. This proactive approach to customer service is, in my opinion, one aspect that sets WST apart from other travel companies.
South Bromsgrove High School, Ypres

Having a flight cancelled was quite unfortunate, but WST quickly helped to find a solution. Overall, the experience was positive and the staff at WST have been at all times keen on making it easier.
Brampton Manor Academy, Barcelona

Sandra met us at the airport and was great in helping us as we were delayed due to flight out. She helped us to check in at the hotel and then met us at the restaurant to ensure we were able to get in. During the visit if we needed to contact her she was quick to sort things out and very efficient.
Saint George’s C of E School, Barcelona

Each year we are fully confident in this tour and this largely stems from WST’s approach, in particular the regular contact and flexible approach of WST. Prior to this trip with the terrorist attacks there was concern from parents and the information supplied by WST appeased them.
The Royal Masonic School for Girls, Ypres & Somme

Given the late change of our destination due to the terror threat in Brussels, Kerrie handled our tour exceptionally well and with great patience that was very much appreciated during a stressful time. Thank you so much!
Notre Dame High School, Berlin

Kerrie was fantastic and I moved to WST mid-way through another company as WST were much more efficient and helpful with the trip planning process. She was also very helpful and supportive when I re-arranged the itinerary because of the fear of a terrorist attack.
Colston’s Girls School, Paris

Jenny and Kerrie were brilliant – nothing was too much trouble, especially when we changed our plans last minute, due to the terrorist attacks in London. Cannot thank them enough, our trip was amazing.
IPACA, June 2017, London