Testimonials

What our customers say about us

We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.

We’re also happy to put you in touch with teachers who already travel with WST – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.

Below are a full range of our recent testimonials. Alternatively you can click one of the following links below to see a range of our testimonials split by subject:

From the start the customer service was excellent. Helen was able to answer most questions straight away and if not was extremely quick to find out and get back to me. No matter how silly / basic the request Helen was always patient and helpful. I will have no problems recommending WST to colleagues and using your firm again in the future.
Castleford Academy, Berlin

I continue to be impressed with the service provided by all at WST. Having absolute confidence in the company with which you are travelling makes all the difference when leading school visits. I remain a loyal and very happy customer and look forward to our future visits.
South Bromsgrove High School, Ypres

Whilst I didn't need to call the emergency line, it was very reassuring to receive a call from Helen when we reached Calais and discovered lengthy delays. This proactive approach to customer service is, in my opinion, one aspect that sets WST apart from other travel companies.
South Bromsgrove High School, Ypres

All those I dealt with were very helpful, especially as we had cancellations and last minute joiners to this trip. I felt that whomever I spoke with (when Helen was unavailable) was able to deal with my question, make a note and a response was always forthcoming within a short period of time - excellent. As a tour leader it is great to have a contact who deals with you all the way through the process and knows how the demands of your tour may be changing - that sense of back-up is very reassuring.
The Royal School, WW1

Wow - Every person I dealt with at WST was superb!
English Martyrs Catholic School, Berlin

Very professional, very courteous and made the whole process easy from start to finish.
The Hayesbrook School, Berlin

Carole was efficient and supportive throughout the process, her details and organisation for the size of our group was outstanding. She took time to answer all queries in the run up to the trip and the pack she prepared for our trip was useful and all bookings were spot on.
Alloa Academy, New York & Washington

All the staff I dealt with were efficient and helpful. They accommodate all our wishes and were as excited as we were about going on the trip. They went beyond the call of duty to reassure us of all the details throughout the planning process and in the run up to our trip. Very pleased!
Alloa Academy, New York & Washington