What our customers say about us

We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.

We’re also happy to put you in touch with teachers who already travel with WST – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.

Below are a full range of our recent testimonials. Alternatively you can click one of the following links below to see a range of our testimonials split by subject:

We felt that the hotel service was excellent and all of the tour guides and visits were brilliant. In particular the two guides we had from Insider Tours were fantastic - very informative and helpful.
Beauchamps High School, Berlin

Absolutely delighted by the service from WST. Helen was excellent throughout. We have already booked the same hotel again which was exceptional and ideal for our Cadets.
West Lowland Cadets, Ypres

With regards to WST they are a fantastic company to work with.
Royal Masonic School for Girls, WW1 Battlefields

Both Sam and I would like to say a massive thank you for all Helen and WST's efforts to ensure we had a successful trip. We had an absolutely brilliant time and the kids loved it. Everything ran so smoothly and I know that this would not have happened without Helen's hard work, we really appreciate this. The kids did not want to come home and I think this is a testament to how well the trip was organised. Thank You!
Kingsway School, Krakow

The best travel company I have ever used. When asked by another member of staff why I would rate them so highly, for me it was a simple answer. A personal service! The staff have been extremely helpful in every aspect of the trip and the fact that they took the time to come and meet us before the trip meant that we have a face in front of us when we would email/ring.
South Bromsgrove High School, WW1 Battlefields

An absolutely fantastic experience that could not have been improved upon. The staff at WST were amazing, incredibly helpful and efficient. I cannot thank them enough and have been singing the praises of the company at school. Brilliant value for money and very competitive prices. I will definitely consult WST before arranging any other school trips.
The Academy at Shotton Hall, WW1 Battlefields

I found our visit to Krakow fantastic. WST were brilliant in organising the visit and extremely helpful in accommodating changes, and doing this quickly and well. This made our experience in Krakow/Auschwitz fantastic and one that will stay with us and the students forever.
The Robert Napier School, Krakow

I wanted to mention how endlessly helpful Helen has been at every step of organising this trip. She is always ready to not only answer all my big questions but also the (very very many) little ones and always with great patience and understanding even when our school systems or my inexperience in setting up trips makes things tricky. Helen is always very keen to stress the work you all do behind the scenes to accommodate us, particularly this year in securing such a low price for so many students, and I really am appreciative of this, particularly when you have slightly extended deadlines to help us out. I am mindful of the deadlines you have to meet but sometimes I just cannot get money/ information from parents who are not, however much I chase them. Thank You. Can I also say how excellent the walking tour guides were. Both Nikolai and Tariq were extremely knowledgeable about Berlin and struck a really excellent balance between history and anecdote.
Graveney School, Berlin