Testimonials

What our customers say about us

We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.

We’re also happy to put you in touch with teachers who already travel with WST – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.

Below are a full range of our recent testimonials. Alternatively you can click one of the following links below to see a range of our testimonials split by subject:

Flight was cancelled due to fire at FCO Airport. Within one hour WST had arranged alternative hotel, meal and breakfast and sent all vouchers etc. to our hotel. This was exceptional service.
St Columba’s High School, Rome

Jenny liaised with SLT at school and was fabulous in rescheduling everything due to the ferry strike. She organised another crossing and rebooked the visits all with a smile and in a professional manner. Nothing was too much trouble for her and I hope to continue working with her for many years to come! She deserves a medal or more!!
St Francis College, Opal Coast

WST were able to answer any queries I had especially concerning alternative channel crossings during the Calais ferry strike.
Sir Bernard Lovell, Rhineland

Our outgoing flight was delayed and this meant that the coach at Berlin and all our activities for the first day had to be re-scheduled. Helen and Nici were extremely responsive and all the logistics had been solved by the time we got to Berlin. This was a stressful situation for us but was made much easier with their calm assistance.
Graveney School, Berlin

Re-Directed ferry because of French strike, excellent and fast service.
Great Marlow School, Paris

Whilst I didn't need to call the emergency line, it was very reassuring to receive a call from Helen when we reached Calais and discovered lengthy delays. This proactive approach to customer service is, in my opinion, one aspect that sets WST apart from other travel companies.
South Bromsgrove High School, Ypres

Having a flight cancelled was quite unfortunate, but WST quickly helped to find a solution. Overall, the experience was positive and the staff at WST have been at all times keen on making it easier.
Brampton Manor Academy, Barcelona

Sandra met us at the airport and was great in helping us as we were delayed due to flight out. She helped us to check in at the hotel and then met us at the restaurant to ensure we were able to get in. During the visit if we needed to contact her she was quick to sort things out and very efficient.
Saint George’s C of E School, Barcelona

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Best School Tour Operator 2018/19

The School Travel Awards recognise organisations that go the extra mile for primary and secondary schools. We’re proud to have won three years in a row! Find out more about our award here.

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