Testimonials

Using the 24hr assistance – excellent response when our Eurostar train was cancelled. Within an hour the ball was rolling and hotel and evening meal sorted. Educational visits were suggested and shortly after that we knew that we had seats for the following day. I was very impressed by your service.
Ossett Academy, Paris

Very helpful, especially when we had to fly back to Gatwick due to technical issues of the plane. Siobhan and Leanne were very helpful and supportive. We were an hour late to our destination, but youth hostel staff already we're informed about this and made arrangements that were perfect for us.
Bishop Luffa School, Geneva

Flight was cancelled due to fire at FCO Airport. Within one hour WST had arranged alternative hotel, meal and breakfast and sent all vouchers etc. to our hotel. This was exceptional service.
St Columba’s High School, Rome

Jenny liaised with SLT at school and was fabulous in rescheduling everything due to the ferry strike. She organised another crossing and rebooked the visits all with a smile and in a professional manner. Nothing was too much trouble for her and I hope to continue working with her for many years to come! She deserves a medal or more!!
St Francis College, Opal Coast

WST were able to answer any queries I had especially concerning alternative channel crossings during the Calais ferry strike.
Sir Bernard Lovell, Rhineland

Our outgoing flight was delayed and this meant that the coach at Berlin and all our activities for the first day had to be re-scheduled. Helen and Nici were extremely responsive and all the logistics had been solved by the time we got to Berlin. This was a stressful situation for us but was made much easier with their calm assistance.
Graveney School, Berlin

Re-Directed ferry because of French strike, excellent and fast service.
Great Marlow School, Paris

Whilst I didn't need to call the emergency line, it was very reassuring to receive a call from Helen when we reached Calais and discovered lengthy delays. This proactive approach to customer service is, in my opinion, one aspect that sets WST apart from other travel companies.
South Bromsgrove High School, Ypres