What our customers say about us

We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.

We’re also happy to put you in touch with teachers who already travel with WST – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.

Below are a full range of our recent testimonials. Alternatively you can click one of the following links below to see a range of our testimonials split by subject:

Kerrie was fantastic and I moved to WST mid-way through another company as WST were much more efficient and helpful with the trip planning process. She was also very helpful and supportive when I re-arranged the itinerary because of the fear of a terrorist attack.
Colston’s Girls School, Paris

Jenny and Kerrie were brilliant – nothing was too much trouble, especially when we changed our plans last minute, due to the terrorist attacks in London. Cannot thank them enough, our trip was amazing.
IPACA, June 2017, London

Forrester High School has rescheduled our dance trip this year due to resent events in London. WST has been very accommodating and worked with us. They have been very flexible with dates and contacted relevant companies to rearrange dates/events . WST has communicated with us exceptionally well and provided reassurance in order for our pupils not to miss out on this exciting experience. Our pupils are now looking forward to the rescheduled date.
Forrester High School, London

Following the devastating terrorist incidents of the recent weeks, parents and school have been genuinely concerned about planned visits that schools have organised. We have such a visit planned for July of this year. I felt that some parents and families could be concerned about the visit so felt that it was important to contact WST to seek their advice and guidance. On contact, the WST representative couldn’t be more helpful. They listened carefully to our concerns, provided advice both as a company and from national sources and then worked closely with us to minimise any of the concerns we had. Their target was to reduce “pavement” time and avoid the possibility of coming into contact with large crowds. This we have been able to do which has significantly appeased ourselves and our families. Their approach was extremely supportive, caring and highly professional. We are very grateful for their response and support
Anchorsholme Academy

Rachel could not have been more helpful and we are so grateful for everything she planned. After having to cancel our London trip the day before due to the terrorist attack, Rachel worked tirelessly with us to ensure we were able to give our children an end of primary school residential that everyone (staff, parents and children) were happy with. We cannot thank her enough. Again, we have always been impressed with WST and had 2 great residentials to London. This year they worked with us in unexpected and difficult circumstances and we were very impressed.
St Michael’s C of E Primary Academy, London

I am so impressed with WST! Our school trip to the Bay of Naples had flights booked with Monarch. I was contacted yesterday morning by Kerrie with new flight options. We picked the flights to suit us and WST booked them immediately at no cost to our students! All within 24 hours of the Monarch news – amazing!
Bishop Heber High School

Leanne was always very helpful and very efficient. Thank you for all your help.
Derwendeg Primary, London

I cannot thank WST, and particularly Helen, enough. Throughout the whole process Helen was friendly, clearly of exceptional knowledge and experience, and was a fantastic guide throughout. This was my first trip that I have organised within a school, and I could not have done so without Helen’s advice and help. Fantastic trip! Appropriate and engaging activities which were relevant to our GCSE’s and students. A smooth, enjoyable and engaging trip which is one to remember for our students and staff alike.
Barnsley Academy, Berlin