Testimonials

What our customers say about us

We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.

We’re also happy to put you in touch with teachers who already travel with WST – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.

Below are a full range of our recent testimonials. Alternatively you can click one of the following links below to see a range of our testimonials split by subject:

This was my first time dealing directly with WST. In the past, senior members of staff have planned the visits with WST. The responsibility was mine this year and it was a learning experience for me. Leanne definitely helped smooth over the numerous mistakes on my end! Again, im very appreciative of all her help and support.
Uxbridge High School, Geneva

Leanne dealt with every problem I threw at her in both a professional and understanding manner. I really appreciate all the help and support she has provided. This was my first time organising an international trip and she really helped me out at every step. Thank you!
Uxbridge High School, Geneva

As I took over the trip from a colleague on long term absence it was really difficult for me to pick up the threads but Leanne made the whole process very easy. She was very helpful, emailing multiple copies of documentation and being there to talk me through the paperwork when it felt quite overwhelming. An excellent service.
Priory Academy, Geneva

Very organised, quick to respond and professional.
Dunfermline High School, London

Very understanding work, was able to help us organise facets of the trip that changed such as pupil numbers very quickly. Flexible approach and worked with us to ensure that we had an excellent trip.
Chase Grammar School, Geneva

Very helpful, quick and detailed email contact with Rachel Fryer.
Fairfield High School, Geneva

Leanne was always able to deal with questions and requests in a timely way.
Altrincham Grammar School for Boys, Orlando

Fantastic service from the start to finish. Thank you for a great trip.
St Thomas More, Iceland

Rachel was incredibly friendly and always responded very quickly when I had a question or concern. She went well beyond what I was expecting and was a pleasure to work with.
The Howard, Geneva

Can I add that I have been really impressed with everything you and your colleagues have done so far, you have been brilliant and I am really grateful. I will definitely recommend you to any who ask.
Chatham & Clarendon, Geneva

Leanne was fantastic, she was very prompt and very helpful.
St Bernard's Catholic High, Iceland

Julie went above and beyond the call of duty helping with documents for the visa applications for international students.
Brockenhurst College, Geneva

Leanne is an outstanding employee. She went out of her way to make sure we have everything we need and that the visit went ahead (with lower numbers), and in a similar way. She has kept me right and always been on the end of the phone or an email, and respond to queries with lightning speed. I believe that it is good customer service that is the mark of a good company - Leanne is excellent at this, and it is because of this that we would be happy to stay with WST and recommend them to other colleagues.
Whitburn C of E Academy, Iceland

WST gave us better service than a previous company that we had initially asked to tailor a trip for us. Rachel and Shirley were good from start to finish.
Clyde Valley High School, London

Very enjoyable experience. Nice to have everything arranged with reminders sent when necessary. All questions answered and nothing is too much trouble. Thank you very much!
Ackworth School, Florida

Leanne always got back to me quickly. She allayed any worries we had and provided clear details to us. I would totally recommend WST to any school who are considering running a school trip. The whole process was painless and we were guided every step of the way by one direct point of contact. I was very nervous to begin with but our representative was very helpful and really did all of the hard work for me! I will do this trip again and I will use WST.
Ysgol Clywedog, Iceland

Excellent levels of service and beyond!!!
Witchford Village College, Geneva

I have Leanne Coy as contact for the trip to Iceland as well as Geneva last year. Both trips went well and we are very happy to the service WST and Leanne have offered.
Heathfield Community School, Iceland

The team were incredibly helpful. No matter how stupid a question was, I always had a sensible and helpful response.
Brewood Middle School, Paris

They coped with my incompetence brilliantly. Where they had every right to nag, shriek and give up in disgust, I never heard any of that. All I got was charm and helpfulness. Bad news - that means I'd want to work with them again.
Furze Platt Senior School, Geneva

Helen was extremely helpful throughout the initial development of the trip through to completion and organisation.
Dorothy Stringer School, Geneva

Kerrie is excellent, very easy to message and very polite. Keep it up!
Priory Academy, London

Everything went very smoothly. I was so glad I used WST to book everything, it made my life much easier! Especially as this was my first time planning an international trip.
Bullers Wood School, Geneva

The tour was great, accommodation, restaurant meal all good, CERN well worth visiting. WST staff (Julie and Shirley) helpful, friendly and efficient.
Brockenhurst College, Geneva

Just the right level of support, friendly and efficient.
Balfron High School, Geneva

Everyone I spoke to at WST was fantastic, I am really pleased with how quickly every question was answered.
All Saints School, Geneva

I am very impressed with the service provided by WST. Every member of staff was a great help. Leanne responded to every question quickly and clearly and was really friendly and kept me calm when I was stressed by the planning at my end. The organisation was perfect so the trip ran smoothly and I was confident that each activity was exactly as described. Brilliant.
All Saints School, Geneva

Leanne's help and assistance was second to none. I really enjoyed working with her. Thanks
Brampton Manor Academy, Geneva

Prompt service constantly keeping one up to date with information. Very clear and organised package and service making the whole trip experience stress-free and allowing maximum enjoyment during the time away.
Worksop College

The team were so helpful in planning a perfect trip. Everything was planned to perfection and ran very smoothly.
Wirral Grammar School for Boys, London

I planned this trip for the first time, but with your excellent work it felt as if I was an expert at organising the Physics trip to Geneva and CERN. My students said that the trip was so well organised, everything happened at the time as planned, no time to be bored and there was 100 percent satisfaction regarding accommodation and planned activities! Really a big thank you from all of my team!
Bishop Luffa School, Geneva, March 2015

Very impressed with overall service.
Bo'ness Academy, Geneva

This was my first time dealing directly with WST. In the past, senior members of staff have planned the visits with WST. The responsibility was mine this year and it was a learning experience for me. Leanne definitely helped smooth over the numerous mistakes on my end! Again, im very appreciative of all her help and support.
Uxbridge High School, Geneva

Leanne dealt with every problem I threw at her in both a professional and understanding manner. I really appreciate all the help and support she has provided. This was my first time organising an international trip and she really helped me out at every step. Thank you!
Uxbridge High School, Geneva

As I took over the trip from a colleague on long term absence it was really difficult for me to pick up the threads but Leanne made the whole process very easy. She was very helpful, emailing multiple copies of documentation and being there to talk me through the paperwork when it felt quite overwhelming. An excellent service.
Priory Academy, Geneva

Very organised, quick to respond and professional.
Dunfermline High School, London

Very understanding work, was able to help us organise facets of the trip that changed such as pupil numbers very quickly. Flexible approach and worked with us to ensure that we had an excellent trip.
Chase Grammar School, February

Very helpful, quick and detailed email contact with Rachel Fryer.
Fairfield High School, Geneva

Leanne was always able to deal with questions and requests in a timely way.
Altrincham Grammar School for Boys, Orlando

Fantastic service from the start to finish. Thank you for a great trip.
St Thomas More, Iceland

Rachel was incredibly friendly and always responded very quickly when I had a question or concern. She went well beyond what I was expecting and was a pleasure to work with.
The Howard, Geneva

Can I add that I have been really impressed with everything you and your colleagues have done so far, you have been brilliant and I am really grateful. I will definitely recommend you to any who ask.
Chatham & Clarendon, Geneva

Leanne was fantastic, she was very prompt and very helpful.
St Bernard's Catholic High, Iceland

Julie went above and beyond the call of duty helping with documents for the visa applications for international students.
Brockenhurst College, Geneva

Leanne is an outstanding employee. She went out of her way to make sure we have everything we need and that the visit went ahead (with lower numbers), and in a similar way. She has kept me right and always been on the end of the phone or an email, and respond to queries with lightning speed. I believe that it is good customer service that is the mark of a good company - Leanne is excellent at this, and it is because of this that we would be happy to stay with WST and recommend them to other colleagues.
Whitburn C of E Academy, Iceland

WST gave us better service than a previous company that we had initially asked to tailor a trip for us. Rachel and Shirley were good from start to finish.
Clyde Valley High School, London

Very enjoyable experience. Nice to have everything arranged with reminders sent when necessary. All questions answered and nothing is too much trouble. Thank you very much!
Ackworth School, Florida

Leanne always got back to me quickly. She allayed any worries we had and provided clear details to us. I would totally recommend WST to any school who are considering running a school trip. The whole process was painless and we were guided every step of the way by one direct point of contact. I was very nervous to begin with but our representative was very helpful and really did all of the hard work for me! I will do this trip again and I will use WST.
Ysgol Clywedog, Iceland

Excellent levels of service and beyond!!!
Witchford Village College, Geneva

I have Leanne Coy as contact for the trip to Iceland as well as Geneva last year. Both trips went well and we are very happy to the service WST and Leanne have offered.
Heathfield Community School, Iceland

The team were incredibly helpful. No matter how stupid a question was, I always had a sensible and helpful response.
Brewood Middle School, Paris

They coped with my incompetence brilliantly. Where they had every right to nag, shriek and give up in disgust, I never heard any of that. All I got was charm and helpfulness. Bad news - that means I'd want to work with them again.
Furze Platt Senior School, Geneva

Helen was extremely helpful throughout the initial development of the trip through to completion and organisation.
Dorothy Stringer School, Geneva

Kerrie is excellent, very easy to message and very polite. Keep it up!
Priory Academy, London

Everything went very smoothly. I was so glad I used WST to book everything, it made my life much easier! Especially as this was my first time planning an international trip.
Bullers Wood School, Geneva

The tour was great, accommodation, restaurant meal all good, CERN well worth visiting. WST staff (Julie and Shirley) helpful, friendly and efficient.
Brockenhurst College, Geneva

Just the right level of support, friendly and efficient.
Balfron High School, Geneva

Everyone I spoke to at WST was fantastic, I am really pleased with how quickly every question was answered.
All Saints School, Geneva

I am very impressed with the service provided by WST. Every member of staff was a great help. Leanne responded to every question quickly and clearly and was really friendly and kept me calm when I was stressed by the planning at my end. The organisation was perfect so the trip ran smoothly and I was confident that each activity was exactly as described. Brilliant.
All Saints School, Geneva

Leanne's help and assistance was second to none. I really enjoyed working with her. Thanks
Brampton Manor Academy, Geneva, September 2015

The team were so helpful in planning a perfect trip. Everything was planned to perfection and ran very smoothly.
Wirral Grammar School for Boys, London

Very impressed with overall service.
Bo'ness Academy, Geneva

I really did feel rejuvenated. The delight from the kids in the group was infectious. Out of all the trips I have done to Iceland I felt I was listened to throughout and the itinerary was exactly my original wish list. So much geography and an incredible experience. Thank you so much Leanne. You will probably never really know how much this trip meant. Very best wishes to you!
Wreake Valley Academy

Leanne was fantastic! She consistently replied in a timely manner, was able to help us change our itinerary along the way, and was incredibly helpful and thorough!
ACS Hillingdon International School, Belgium & France