What our customers say about us

We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.

We’re also happy to put you in touch with teachers who already travel with WST – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.

Below are a full range of our recent testimonials. Alternatively you can click one of the following links below to see a range of our testimonials split by subject:

Very helpful and friendly and could not do enough to help.
Settlebeck School – Oxford December 2022

Elleanor West worked tirelessly trying to keep me informed of rules in place. She showed great care for the group and was very knowledgeable. I felt I could ask anything, with no judgement and she always did her best to keep me up to date and was honest with her answers. I can not express enough how good she was. When she was away, Carole and Julie also worked hard to make everything happen.
All Hallows Catholic College, Geneva, February 2022

Leanne was fantastic! She consistently replied in a timely manner, was able to help us change our itinerary along the way, and was incredibly helpful and thorough!
ACS Hillingdon International School, Belgium & France

Very enjoyable experience. Nice to have everything arranged with reminders sent when necessary. All questions answered and nothing is too much trouble. Thank you very much!
Ackworth School, Florida

WST gave us better service than a previous company that we had initially asked to tailor a trip for us. Rachel and Shirley were good from start to finish.
Clyde Valley High School, London

Leanne is an outstanding employee. She went out of her way to make sure we have everything we need and that the visit went ahead (with lower numbers), and in a similar way. She has kept me right and always been on the end of the phone or an email, and respond to queries with lightning speed. I believe that it is good customer service that is the mark of a good company - Leanne is excellent at this, and it is because of this that we would be happy to stay with WST and recommend them to other colleagues.
Whitburn C of E Academy, Iceland

Julie went above and beyond the call of duty helping with documents for the visa applications for international students.
Brockenhurst College, Geneva

Leanne was fantastic, she was very prompt and very helpful.
St Bernard's Catholic High, Iceland

Can I add that I have been really impressed with everything you and your colleagues have done so far, you have been brilliant and I am really grateful. I will definitely recommend you to any who ask.
Chatham & Clarendon, Geneva

Rachel was incredibly friendly and always responded very quickly when I had a question or concern. She went well beyond what I was expecting and was a pleasure to work with.
The Howard, Geneva

Fantastic service from the start to finish. Thank you for a great trip.
St Thomas More, Iceland

Leanne was always able to deal with questions and requests in a timely way.
Altrincham Grammar School for Boys, Orlando

Very helpful, quick and detailed email contact with Rachel Fryer.
Fairfield High School, Geneva

I am very impressed with the service provided by WST. Every member of staff was a great help. Leanne responded to every question quickly and clearly and was really friendly and kept me calm when I was stressed by the planning at my end. The organisation was perfect so the trip ran smoothly and I was confident that each activity was exactly as described. Brilliant.
All Saints School, Geneva

Everyone I spoke to at WST was fantastic, I am really pleased with how quickly every question was answered.
All Saints School, Geneva

Just the right level of support, friendly and efficient.
Balfron High School, Geneva

The tour was great, accommodation, restaurant meal all good, CERN well worth visiting. WST staff (Julie and Shirley) helpful, friendly and efficient.
Brockenhurst College, Geneva

Everything went very smoothly. I was so glad I used WST to book everything, it made my life much easier! Especially as this was my first time planning an international trip.
Bullers Wood School, Geneva

Kerrie is excellent, very easy to message and very polite. Keep it up!
Priory Academy, London

Helen was extremely helpful throughout the initial development of the trip through to completion and organisation.
Dorothy Stringer School, Geneva

Leanne was always able to deal with questions and requests in a timely way.
Altrincham Grammar School for Boys, Orlando

Very helpful, quick and detailed email contact with Rachel Fryer.
Fairfield High School, Geneva

Very understanding work, was able to help us organise facets of the trip that changed such as pupil numbers very quickly. Flexible approach and worked with us to ensure that we had an excellent trip.
Chase Grammar School, Geneva

Very organised, quick to respond and professional.
Dunfermline High School, London

As I took over the trip from a colleague on long term absence it was really difficult for me to pick up the threads but Leanne made the whole process very easy. She was very helpful, emailing multiple copies of documentation and being there to talk me through the paperwork when it felt quite overwhelming. An excellent service.
Priory Academy, Geneva

Leanne dealt with every problem I threw at her in both a professional and understanding manner. I really appreciate all the help and support she has provided. This was my first time organising an international trip and she really helped me out at every step. Thank you!
Uxbridge High School, Geneva

This was my first time dealing directly with WST. In the past, senior members of staff have planned the visits with WST. The responsibility was mine this year and it was a learning experience for me. Leanne definitely helped smooth over the numerous mistakes on my end! Again, im very appreciative of all her help and support.
Uxbridge High School, Geneva