What our customers say about us

We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.

We’re also happy to put you in touch with teachers who already travel with WST – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.

Below are a full range of our recent testimonials. Alternatively you can click one of the following links below to see a range of our testimonials split by subject:

Nothing was too much trouble - it was really useful having Carole at the end of the phone. It reassured me that she was there, as it was the first trip I had organised as the visit leader.
Wybers Wood Academy, Liverpool

Kerrie was amazing! I took over the trip from a colleague who left the school, but with Kerrie’s patient help, it all ran smoothly and she really helped. This was the easiest and most rewarding trip that I have done. Feedback from staff and students has been phenomenal. Students made memories which will stay with them forever… Unforgettable!
Ashfield School, Opal Coast

WST really helped us out as we were in a difficult situation with our original accommodation falling through. I really appreciate the help given by Julie Smart and Kerrie Bilson, without whom the trip would have had to be cancelled.
Chalfont St Giles Junior School, Opal Coast

Thank you to Jenny for all your help and patience with our ever-changing requests.
Hillside CP School, London

Working with Kerrie has been a pleasure, she has gone over and above to ensure that our residential to London was what we had wished for our students.
Cross Gates Primary School, London, May 2014

Planet Hollywood were brilliant, managed to feed 49 of us in under an hour! Matilda the Musical was amazing and we had great seats. Rachel was brilliant, she responded straight away to any queries and questions. Nothing was too much trouble.
Oakwood Avenue CP School, London

Whenever I talk to Carole or other members of the team, everyone is always very friendly and the service very personal. Nothing is too much trouble and when queries are raised someone always deals with them promptly and efficiently. The team are understanding and a mutual feeling of trust is established quickly so that if there is a slight delay in making payments for any reason this is dealt with in a sympathetic way.
Cuffley Primary School, Opal Coast

Our thanks to Rachel who has endlessly met what we needed for our trip to London. Nothing was too much trouble and she went all out to ensure that whatever could be done was to ensure a smooth trip. Thank you.
Katherine's Primary School

Rachel has been a delight to work with from day 1 when I first contacted WST all the way to the day before our trip. I will recommend WST to colleagues and will use WST again and hopefully will be able to work with Rachel again on the planning of future trips. Merci Rachel!!
St. Joseph's RC Primary School, Paris

The staff were amazing! We cannot praise them enough. They were more than accommodating with bot the children and staff. They made sure we had everything we needed and went above and beyond with customer service. We would highly recommend the Piazza restaurant to any other group planning visits - high quality staff, service and food.
Wilbraham Primary School, London

The whole thing was hassle free for us. It took a lot of work off our shoulders. Everything went like clockwork. The children had a great time and learned a lot. The whole experience made their work in school come alive for them.
Bellenden Primary School, WW1

Always a great experience, quick responses to any queries. Rachel is fantastic.
Oakwood Avenue CP School, London

This is the first time we have used WST and we were extremely happy with the service from start to finish. Kerrie was always available to speak to and followed through with every request we discussed- no matter how big or small. I felt confident with all plans and arrangements and completely supported by Kerrie.
Templars Primary School, London

Friendly, extremely efficient and willing to enquire information on my behalf.
Bellenden Primary School, Berlin

Really good experience with WST from start to finish. The customer service was second to none and they helped us with every step along the way with no fuss or complaints. I look forward to working with the company again soon, Many thanks.
Macaulay Primary School, Edinburgh

Kerrie was excellent, she was very efficient and replied very quickly to any problems that I had. I wish to thank her for her hard work at every stage of the process.
All Saints Catholic, London

Jenny Clark is amazing and extremely helpful. She is so very efficient and easy to contact/work with. Thank you for all of your help over the past 5 years - each trip has got better and better and I am sure that is down to Jenny in a big way!
Hartley Primary School, Netherlands

We have travelled with other travel companies before but WST were a step ahead of other companies. The level of service was excellent and provided a personal touch taking care of everything we needed. The final pack we received was excellent and had everything in we needed. WST really do think of everything!
Orrell Newfold C.P School, Edinburgh

Our young people and staff thoroughly enjoyed our trip to Edinburgh and WST made the experience so smooth and delivered high quality transport, accommodation and activities. Thanks!
Orrell Newfold C.P School, Edinburgh

I have been dealing with Kerrie for a few years now and she is excellent. She always deals with my questions and queries instantly and is extremely helpful. Last year, we needed to change our trip at the last minute and Kerrie did everything she could to accommodate us. She is amazing! We always have a fabulous time on our tours, everything is organised to the nth degree. I would highly recommend WST to any school and would like to thank Kerrie for all the hard work she puts in, she makes the whole process seamless and enjoyable. Thank you!
All Saints Catholic Primary School, London