What our customers say about us

We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.

We’re also happy to put you in touch with teachers who already travel with WST – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.

Below are a full range of our recent testimonials. Alternatively you can click one of the following links below to see a range of our testimonials split by subject:

Elleanor has been fantastic since our first contact. She always responded promptly to any queries and made sure that we had everything we needed. I felt very well supported by Elleanor and WST as whole and have recommended to school that we use them again.
The Weald School, Edinburgh, July 2022

Elleanor has been absolutely fantastic with our London trip. I’d like for her to receive some acknowledgement for her efforts, particularly as our trip was cancelled twice due to covid measures with one cancellation being the day before the trip was supposed to take place!! She was incredible at, not only rescheduling our trip, but also keeping me calm and reassuring me that everything was ok! I cannot thank her enough for all she did. Heathfield Community School, London, April 2022
Heathfield Community School, London, April 2022

Very happy with all aspects when booking – easy communication, very quick responses and systems work seamlessly.
The Long Eaton School, London, May 2022

Super trip! Friendly and helpful staff. Perfect, 10/10.
Heckmondwike Grammar School, London

Rachel was so helpful at all times, nothing ever seemed too much trouble. I am very grateful for all of the help provided by her and the rest of your staff.
Boclair Academy, Paris

Jenny is the best tour operator I have ever worked with and will hopefully continue to do so. Emails are answered promptly and with great detail and support. No problems at all – have recommended her to other colleagues for future trips.
Greenwood Academy, WW1 Battlefields

Kerrie was amazing! I took over the trip from a colleague who left the school, but with Kerrie’s patient help, it all ran smoothly and she really helped. This was the easiest and most rewarding trip that I have done. Feedback from staff and students has been phenomenal. Students made memories which will stay with them forever… Unforgettable!
Ashfield School, Opal Coast

The security that come with the confidence that WST will be there to help when you require them (the 24hr assistance team) reduces the stress and difficulties in planning trips which could easily take over your life if you had to do it all yourself.
Inverakmond CHS, Rome & Sorrento

Elleanor has been our point of contact for many years now and she has always provided a top class service. Elleanor is always available by email or phone and is able to respond to and answer any of our school’s needs. A pleasure as always, and big thanks to Elleanor and WST for arranging our visit to London.
Carr Manor Community School, London

I have worked with both Helen and Elle over the last few years and their professionalism and approachability have mad doing this a pleasure, rather than a chore. They understand our needs and standards as a school group and therefore make the planning and delivery of trips so much easier. I have no hesitation in recommending WST to other colleagues and schools. The trips to Poland have created very special memories for our students and staff.
Boldon School, Krakow

Thanks to all the help from Jenny whilst stuck in the snow in France. It was clear she knew the area well and could give us good advice and sort out an alternative excursion along with contacting the relevant people to say we had been delayed.
Mirfield Free Grammar School, Opal Coast

It is unusual to think day trips from Scotland to SE England/ Belgium are possible. WST helped made it happen: other companies tried to get us to take longer trips which we couldn't afford.
The James Young High School, WW1

Fantastic service from start to finish. WST made my life a lot easier with the help and advice they provided.
Haberdashers Askes Hatcham College, Opal Coast

I would like to say a huge thank you to Julie who I originally started booking the trip with and also Kerrie who was INCREDIBLY helpful throughout the whole process. Kerrie was accommodating and patient despite my many questions/changes. Thank you on behalf of the school. We all had a great day!
Riddlesdown Collegiate, WW1

I think that Kerrie is an asset to your company and was nothing but helpful all of the time. It seemed to me that nothing was ever too much trouble and she was constantly trying to do all she could to make the trip a success. I can't fault the service that you provided and I absolutely would book with WST again.
Matthew Arnold School, Opal Coast

Just wanted to thank you for both trips, to Aachen and Lille, last week. Both went extremely well. The coach companies you used and especially the drivers were excellent. The quality of the coaches was excellent, best I have ever had on a school trip. I am absolutely and happily going to use and recommend WST again. Your customer service throughout has been great, your communication and speed of response was also brilliant, thank you for making the organisation of both trips as pain-free as possible, you could not have done more to support us.
Bolingbroke Academy, Lille and Aachen

We would like to give a special tribute to our drivers. They were nothing short of fantastic! From the off, they were helpful, supportive, good humoured and brilliant company, interacting superbly with us teachers and our students. They were also able to be flexible when necessary. We cannot find fault with anything WST offered us and look forward to continuing to work with you on future trips.
Wisbech Grammar School, Bonn Christmas Market

WST provides exceptional service. Kerrie has made trip planning stress-free and she's the main reason why I have recommended WST to other departments in my school.
Haberdashers Askes Hatcham College, Lille

Kerrie has always replied very quickly to any queries and her advice has always been very good.
Castle View School, Opal Coast

A fabulous day trip to Boulogne! Everything went smoothly and the coach company was exemplary! Considering the journey was long and tiring, the organisation and the coach drivers enabled us to have the best trip possible!
Manor Academy, Opal Coast

Jenny has been great. Nothing is too much trouble. Even when we were delayed on the way out she phoned our first visit to arrange an alternative visit time. Well done Jenny you are fab!
Christs College, Opal Coast

Meet and greet service in New York was excellent.
South Bromsgrove High, New York and Washington

Because I have worked with the same people for so many years now, it's lovely that they know me and know my personality and what I like and expect with the trips.
YUPA Drama, London, May 2015

From the start of the planning process through to the completion of the trip Leanne was superb. If she was ever away someone else quickly responded to any email. Excellent service all round.
St Thomas More Catholic School