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Testimonials

What our customers say about us

We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.

We’re also happy to put you in touch with teachers who already travel with WST – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.

Below are a full range of our recent testimonials. Alternatively you can click one of the following links below to see a range of our testimonials split by subject:

Art & Design
English & Drama
Enrichment
Geography
History
MFL
Primary
Religious Studies
Science 

 

 

I am so impressed with your fantastic help and support as well as the efficiency of arranging everything. I feel in very safe hands and appreciate the patience and understanding you show when plans change.
Clayesmore Preparatory School, June 2017, Normandy

Jenny Clark is amazing and extremely helpful. She is so very efficient and easy to contact/work with. Thank you for all of your help over the past 5 years – each trip has got better and better and I am sure that is down to Jenny in a big way!
Hartley Primary School, May 2017, Netherlands

WST gave us better service than a previous company that we had initially asked to tailor a trip for us. Rachel and Shirley were good from start to finish.
Clyde Valley High School, May 2017, London (Science)

Roberta was an excellent guide and made the trip much more pleasant. Her knowledge of the resort and trips was second to none.
Oldmacher Academy, May 2017, Sorrento

Rachel has been fantastic from the start of the planning to the end, really helpful.
Brewood Middle School, May 2017, Paris

Julie was exceptionally personable. She kept me informed whenever she was waiting on a response from the venue. She requested and pushed through a number of amendments to the normal running of the trip to make it suit our situation perfectly.
Valley Park School, May 2017, Bletchley Park

Nothing was too much trouble for Leanne in helping us tailor our trip. Excellent communication and problem solving meant we departed for the stay feeling reassured and well organised. Thank you for all the additional extra’s such as the selfie stick competition, handy tips and quiz sheets!
St Augustine’s RC High School, June 2017, Opal Coast

Very enjoyable experience. Nice to have everything arranged with reminders sent when necessary. All questions answered and nothing is too much trouble. Thank you very much!
Ackworth School, March 2017, Florida

Jenny was always very friendly and tried her hardest to accommodate our changing needs. I would definitely recommend her and would want to use her again for future tours.
Astley Sports College, April 2017, Paris

I would like to thank Carole Burrows for her friendly and professional support throughout.
Haberdashers’ Aske’s Hatcham College, April 2017, Berlin

Excellent planning of our tour from start to finish.
St Michael’s School, February 2017, London

The service provided was excellent.
Longridge Towers School, April 2017, Krakow

It is so easily working with you. I wouldn’t change anything. Just keep booking good weather for us!
Snaith School, April 2017, London

Leanne always got back to me quickly. She allayed any worries we had and provided clear details to us. I would totally recommend WST to nay school who are considering running a school trip. The whole process was painless and were guided every step of the way by one direct p9oint of contact. I was very nervous to begin with but our representative was very helpful and really did all of the hard work for me! I will do this trip again and I will use WST.
Ysgol Clywedog, April 2017, Iceland

Kerrie and Nici were both extremely helpful through-out the whole process of organising our trip. After the initial booking Kerrie was always on hand to answer any questions we had.
Chryston High School, May 2017, London

Personally and professionally I would like to mention that Elleanor West was exceptional in her professionalism, knowledge and support given to me whilst preparing for the trip. I for one will be using WST for the foreseeable future and only hope that I work more with Elleanor who is an absolute credit to the WST family. ON behalf of me and my team I thank you for such a fab trip and one my students will never forget! No words to fault your service, commitment and overall customer care. It has been a pleasure from start to finish.
Wade Deacon School, February, New York 2017

Very dedicated staff who go out of their way to make the whole experience of organising and running visits as easy as possible.
The Vale Academy, March 2017, Paris

Excellent service from start to finish made planning the trip very easy.
Barnsley Academy, March 2017, London

Nichola has been very helpful & patient. She has advised me throughout the whole process & I would be very grateful if she could remain my contact for future visits.
Clifton Community School, April 2017, Belgium & France

Julie was so helpful, friendly and approachable and was always quick to respond to my questions. A well-organised, brilliant tour. Thank you.
Copleston High School, March 2017, Berlin

A great service. Prompt and efficient communication. Thanks so much!
St Francis of Assisi, April 2017, Berlin

Knowing that the staff were knowledgeable, helpful and contactable meant that I could focus my attention where it was required. Although nothing went wrong, I am very confident that there would have been someone available to help in a timely fashion. A large part of the success was clearly how much organisation went into the trip.
Inveralmond CHS, March 2017, Rome and Sorrento

Yet again Carole Burrows has been absolutely amazing with helping us organise our trip to London. Nothing was ever too much bother for her and everything was explained and arranged perfectly! Cannot recommend her highly enough and I will look forward to working with her again in the near future but through my own School of Music and Performing Arts. WST should be very proud to have such a diligent, competent and trustworthy employee!
St Comhghalls College, March 2017, London

Elle did a fantastic job and thanks for the smoothness of the organisation and the logistics and timings of the tour worked perfectly.
Carr Manor Community School, March 2017, London

WST helped immediately and dealt with the problem so that I could carry on with the trip.
Bedwas High School, Feb 2017, Krakow

Rachel was really helpful and knowledgeable about the tour we had booked. We also experienced some difficulties in getting the payments for the trip and we really appreciated Rachel’s help with extending the deadlines to ensure all students could come on the trip.
Willenhall E-Act Academy, March 2017, Barcelona

Leanne was very helpful throughout the process. She re-jigged the itinerary so that it worked better geographically, and also made the excellent suggestion of an evening walking tour which was very atmospheric!
Graveney School, February 2017, Washington

Our trip to Washington has been a truly excellent experience for all of us and it has been organised with precision. Elleanor has been in hand with this every step of the way and we will be using WST for future trips!
Afon Taf High School, February 2017, Washington

We had a wonderful time from start to finish, with excellent service from both Carole in the UK and Silvia in Spain. We won’t hesitate to use WST again.
Manor High School, February 2017, Barcelona

Another well organised trip by Jenny…Perfect!
Lymm High School, February 2017, Berlin

Carole has gone above and beyond in helping me with this trip. I have already recommended her and WST to another local high school who are organising the same trip. I cannot commend her highly enough for her help, knowledge, support and willingness to ensure we had a great trip.
The Swinton High School, February 2017, New York

This was my first time organising a trip through a third party company and I was really impressed. We were quite late trying to make our booking but this was handled efficiently. Train times meant that we had the maximum time possible available to us and the itinerary was well organised ensuring that we got to see what we wanted. I’d certainly have no hesitation recommending WST or using them again.
Stockport Grammar School, February 2017, Paris

Once again, a fantastic trip and the attention to details from Jenny ensured that even during this time of heightened security in Paris, we had a fabulous experience.
Our Lady’s Convent School, February 2017, Paris

I will definitely be using WST again for any school trips. The service is exceptionally efficient, friendly and warm. I was delighted with the service provided by WST and would not hesitate to recommend them. Our students enjoyed their trip immensely.
Haverstock School, February 2017, Valencia

A great experience – I would recommend to other schools in future. WST took the stress and hassle out of the trip and created an inspiring and action packed itinerary.
Kings Ely, February 2017, New York

WST have been very helpful every time ive used them they prompt when necessary, without being unhelpful. They’re also understanding and flexible.
Dorothy Stringer School, January 2017, Ypres

Carole has been excellent as per usual – extremely helpful and efficient! It makes my job much easier having someone at the company who is so organised.
St Mary’s College, January 2017, New York

I wish to praise the superb way that you dealt with the cancelled flight from Berlin this week. Rachel's calm, friendly manner was most reassuring and the speed at which all issues were resolved was most impressive and something we have been keen to impart to the parents.

We met other groups who had to split up to get home. In the last four years I have had nothing but praise for your company and my experience this week has increased it even further.
Gilberd School, Berlin, Feb 2017

Always really helpful, patient and on the ball.
Rickmansworth, January 2017, Krakow

Impeccably planned down to the finest detail and tailor made with the specific party in mind. I felt as though we had a trip that we had been part of planning and consequently, felt relaxed and as though we had enough time in between activities to get there and spend sufficient time at each venue. Carole, having already been to New York, reassured me of how easy it was to travel around the city (it was) and knowledgably recommended activities and venues she knew would be suitable for our group. She said we didn’t  need a guide; she was right! I never felt as though I had been given the hard sell and can honestly say that our schedule was absolutely perfect, there wasn't one thing we didn't enjoy. Fantastic value for money, I think you'd be hard pushed to fit as much into an international trip (with great accommodation) for as little money as we paid. Superb value, service and commitment to providing a trip of a lifetime. Thank you.
Cardinal Allen High School, Nov 2016, New York

The service provided by Jenny Clark and others has been outstanding. Jenny made me feel relaxed and in control at all times and literally covered everything. All my questions were answered quickly and brilliantly. We are genuinely impressed and pleased with the service WST have provided.
Caterham School, October 2016, Krakow

Always quick to respond and willing to answer my numerous questions. Really helpful.
Ashfield School, October 2016, Madrid

Love working with WST - everyone I have dealt with is friendly, efficient, helpful and totally supportive. They understand the demands on teachers who run residential trips. I would wholeheartedly recommend WST.
South Bromsgrove High Academy, October 2016, New York 

Carole again did us proud. She helped sort an issue with the accommodation in the summer when I did a recce and kept me regularly updated in the build up to departure. She gave outstanding service and I look forward to working with her again in the future.
Kingswood School, October 2016, Cologne

As mentioned before, Carole Burrows was an outstanding and precious support while planning our school trip and when things were complicated at school, Carole always showed patience, gave good
advice and listened to me. There was a solution and everything became possible!
St Georges School Edgbaston, October 2016, Seville

Carole has been fantastic, available on a daily basis and really helpful during the planning of our trip to Seville. Carole was flexible, understanding and very supportive during some stressful moments of the organisation of the trip. I sent Carole flowers to thank her for her outstanding work with my first trip abroad!
St Georges School Edgbaston, October 2016, Seville

Kerrie thank you so much, throughout the years you have worked with me, all the time you have made what is quite a hard task to organise, on top of an ordinary teaching routine, plus fitting in with the schools protocol, something that has come together on your side seemingly seamless.  When I continue to fluster and struggle to meet deadlines, you are there calm and serene, dealing with the bits and bobs given to you with no issues. I really appreciate working with you on these trips hence the reason why I try to mention WST to as many people as possible.
Wadebridge High School, November 2016, London

This was a fantastic trip and all the team were fantastic and really took the stress out of organising.
Bridgewater High School, October 2016, London

I will not use anyone else, Kerrie has been amazing and every large or minor stress or issue has been met with a possible solution, no fuss just total supportive professionalism.
Wadebrige, November 2016, London

The students had a wonderful time so I think this will become a yearly trip in my department. It was very tiring but nobody cared. We managed to see so much - it was really worthwhile. Thank you so much for organising this for us!
Ackworth School, October 2016, London

Everything dealt with quickly and efficiently. Any changes sorted quickly and good suggested made. Using again next year!
Ackworth School, October 2016, London

We had another wonderful trip with WST to Barcelona. Couldn’t have asked for better organisation or assistance.
John Ferneley College, October 2016, Barcelona

The service provided by Jenny Clark and others has been outstanding. Jenny made me feel relaxed and in control at all times and literally covered everything. All my questions were answered quickly and brilliantly. We are genuinely impressed and pleased with the service WST have provided.
Caterham School, October 2016, Krakow

As mentioned before, Carole Burrows was an outstanding and precious support while planning our school trip and when things were complicated at school, Carole always showed patience, gave good advice and listened to me. There was a solution and everything became possible!
St Georges School of Edgbaston, October 2016, Seville

Carole has been fantastic, available on a daily basis and really helpful during the planning of our trip to Seville. Carole was flexible, understanding and very supportive during some stressful moments of the organisation of the trip. I sent Carole flowers to thank her for her outstanding work with my first trip abroad!
St Georges School of Edgbaston, October 2016, Seville

Carole again did us proud. She helped sort an issue with the accommodation in the summer when I did a recce and kept me regularly updated in the build up to departure. She gave outstanding service and I look forward to working with her again in the future.
Kingswood School, October 2016, Cologne

Love working with WST – everyone I have dealt with is friendly, efficient, helpful and totally supportive. They understand the demands on teachers who run residential trips. I would wholeheartedly recommend WST.
South Bromsgrove High Academy, October 2016, New York

Always quick to respond and willing to answer my numerous questions. Really helpful.
Ashfield School, October 2016, Madrid

Kerrie was fantastic and I moved to WST mid-way through another company as WST were much more efficient and helpful with the trip planning process. She was also very helpful and supportive when I re-arranged the itinerary because of the fear of a terrorist attack.
Colston’s Girls School, October 2016, Paris 

Jenny always delivers a first class service and I wouldn’t travel with any other company.
Spen Valley, October 2016, Le Touquet 

Leanne was always quick to reply and able to deal with my many questions.
Musselburgh Grammar School, October 2016, Iceland

Everything about the visit was well planned and organised. The students enjoyed all the visits, the tour guides were informative and passionate about the subjects and I felt we were all well looked after. Jenny in particular has been a fantastic contact for myself. No question has been too big or small.
Flixton Girls School, October 2016, Bay of Naples

Excellent levels of service and beyond!!!
Witchford Village College, October 2016, Geneva
All the staff I dealt with were efficient and helpful. They accommodate all our wishes and were as excited as we were about going on the trip. They went beyond the call of duty to reassure us of all the details throughout the planning process and in the run up to our trip. Very pleased!
Alloa Academy, October 2016, New York & Washington
Carole was efficient and supportive throughout the process, her details and organisation for the size of our group was outstanding. She took time to answer all queries in the run up to the trip and the pack she prepared for our trip was useful and all bookings were spot on.
Alloa Academy, October 2016, New York & Washington

Very professional, very courteous and made the whole process easy from start to finish.
The Hayesbrook School, October 2016, Berlin

Kerrie thank you so much, throughout the years you have worked with me, all the time you have made what is quite a hard task to organise, on top of an ordinary teaching routine, plus fitting in with the schools protocol, something that has come together on your side seemingly seamless.  When I continue to fluster and struggle to meet deadlines, you are there calm and serene, dealing with the bits and bobs given to you with no issues.
Wadebridge School, Nov 2016, London

Not enough words to thank Shirley and Rachel. They have done an excellent job, thank you.
St Paul’s School for Girls, October 2016, Geneva

Kerrie was really helpful at sorting out issues in a very timely way. That was incredibly helpful given that we were organising the trip quite late in the day.
Sir Roger Manwood’s School, October 2016, Bay of Naples

From the beginning of the booking process until our return we were delighted with the service both at home and abroad. The company makes the whole process simple for teachers and very enjoyable for pupils – a win win situation.
Lenzie Academy, October 2016, Iceland

I felt I could confidently ask any questions, as this was my first trip out of the UK that was important.
Neale Wade Academy, July 2016, Krakow 

This was our third time of using your services for this trip and service was as good as ever.
Lasswade High School, UK General, June 2016

A pleasure to deal with throughout the planning and organising process. You took the stress out of the planning and the students (and staff!) had the most fantastic, relaxing trip, thank you!
Bishop Heber High School, July 2016, Amsterdam

I have been delighted by the service that WST and especially Kerrie have provided during the process of organising this trip. She has been beyond helpful and accommodating to every request and query I had throughout the process and handled our constant changing numbers and alterations with calming ease and assurance. The trip was a huge success and we would not be happier with the service we were provided. I would like to say a huge thank you to Kerrie, (She is a legend!) and the staff at WST, I will without doubt be recommending you to other staff and definitely be booking our next trip with you in the future! Thank you again.
Bishop Heber High School, July 2016, Amsterdam

Kerrie was excellent, she was very efficient and replied very quickly to any problems that I had. I wish to thank her for her hard work at every stage of the process.
All Saints Catholic, July 2016, London

Brilliant communication – always answered questions and queries swiftly. Thoroughly professional and friendly from beginning to end!
Huxlow Science College, July 2016, London

Wow – Every person I dealt with at WST was superb!
English Martyrs Catholic School, June 2016, Berlin

I love working with WST and in particular Carole provides exceptional customer service. Always flexible, quick to respond and does her utmost to meet the needs of the group. WST really understand the priorities of school groups and provide a fantastic service.
Framwellgate School, May 2016, Paris 

Efficient service questions promptly answered. Travel requirements all organised, making the trip much less stressful.
Ratcliffe College, July 2016, Geneva

Always helpful, always responsive and Helen especially was excellent in responding to our needs, for example a coach with wheelchair access.

The Angmering School, July 2016, WW1 Battlefields

Thank you for all the effort and planning that went into making our trip a success.
Tomlinscote School, June 2016, Barcelona

As previously mentioned, there is nothing I would change. I cannot thank everyone enough. I have worked closely with Jenny Clark for the past number of years and it is always lovely to speak to her. I know without any doubt that she will deliver what she says she will and go above and beyond on many, many occasions. She communicates every step of the way and is fun and personable with it. This service and the relationship I have built with Jenny over the years is why I keep coming back to WST.
YULA Drama, June 2016, London 

Carole is always so helpful and responds promptly to any query. I am always confident of a successful trip with WST.

BBG Academy, June 2016, Cologne

Jenny – Oh wow! She is everything you would want. Polite, helpful, fun, positive and SO efficient. I also must mention the others who answer the phone when it’s her day off and always help me out quickly too. WST is great!
Loughborough High School, June 2016, Opal Coast 

Really good experience with WST from start to finish. The customer service was second to none and they helped us with every step along the way with no fuss or complaints. I look forward to working with the company again soon, Many thanks.
Macaulay Primary School, June 2016, Edinburgh

The trip was a fantastic experience for our students. Carole worked incredibly hard on every aspect of the visit and I am incredibly grateful for her support. She is the main reason we keep coming back to WST as I know she and the company will get things right!
Highworth Grammar School, June 2016, Rhine

Given the late change of our destination due to the terror threat in Brussels, Kerrie handled our tour exceptionally well and with great patience that was very much appreciated during a stressful time. Thank you so much!
Notre Dame High School, June 2016, Berlin

All those I dealt with were very helpful, especially as we had cancellations and last minute joine s to this trip. I felt that whomever I spoke with (when Helen was unavailable) was able to deal with my question, make a note and a response was always forthcoming within a short period of time - excellent. As a tour leader it is great to have a contact who deals with you all the way through the process and knows how the demands of your tour may be changing - that sense of back-up is very reassuring.
The Royal School, June 2016, WW1

Whilst I didn't need to call the emergency line, it was very reassuring to receive a call from Helen when we reached Calais and discovered lengthy delays. This proactive approach to customer service is, in my opinion, one aspect that sets WST apart from other travel companies.
South Bromsgrove High School, June 2016, Ypres

I continue to be impressed with the service provided by all at WST. Having absolute confidence in the company with which you are travelling makes all the difference when leading school visits. I remain a loyal and very happy customer and look forward to our future visits.
South Bromsgrove High School, June 2016, Ypres

The organisation of WST was second to none.
Skegness Grammar School, June 2016, Berlin

Year in, year out, Jenny Clark is an outstanding agent and is a pleasure to work with. She always goes the extra mile to support us.
Greensward Academy, Feb 2016, Ypres

From the start the customer service was excellent. Helen was able to answer most questions straight away and if not was extremely quick to find out and get back to me. No matter how silly / basic the request Helen was always patient and helpful. I will have no problems recommending WST to colleagues and using your firm again in the future.
Castleford Academy, May 2016, Berlin

I have Leanne Coy as contact for the trip to Iceland as well as Geneva last year. Both trips went well and we are very happy to the service WST and Leanne have offered.
Heathfield Community School, April 2016, Iceland

The team were incredibly helpful. No matter how stupid a question was, I always had a sensible and helpful response.
Brewood Middle School, May 2016, Paris

I found Helen to be exceptionally helpful nothing was too much trouble I cannot recommend her high enough. We had an amazing trip to Rome that went really smoothly and that was in large part to the brilliant organisation and help provided by WST. The children had an amazing time and it really was a fantastic experience for them.
Wayland Academy, May 2016, Rome

Excellent, warm, friendly and helpful service. Quick to deal and help with issues/queries. Provides a tour that is fun and educational!
The St Lawrence Academy, May 2016, London

Each year we are fully confident in this tour and this largely stems from WST’s approach, in particular the regular contact and flexible approach of WST. Prior to this trip with the terrorist attacks there was concern from parents and the information supplied by WST to appease them.
The Royal Masonic School for Girls, April 2016, France

Thank you again for another fantastic tour. As always Jenny was super helpful, nothing is ever too much trouble and she ensures that everything runs like clockwork. All of the students enjoyed the visit and learnt a lot. The guides were outstanding and it was great to have exclusive use if the hostel.
Rickmansworth School, May 2016, Ypres

The tour guide was very informative and also flexible and created an amazing programme for us.
Upper Wharfedale, Iceland, March 2016

We had a marvellous tour guide called Svana – She brought so much to life, sang us Icelandic songs, told us folk stories and was generally humorous. The children really warmed to her – as did we!
Dumpton School, Iceland, March 2016

Really impressed with Jenny’s responsiveness and colleagues stepping in when she wasn’t in the office.
Royal Masonic School for Girls, Le Touquet (April 2016)

From the start of the organisation, until we arrived back on Friday - everything was planned brilliantly. I like working with Carole, she is excellent at communicating by email or phone - to get the quickest answers / quotes back to me. She is patient when it takes ages to get students to pay deposits... just really good to work with. The trip itself went well, no stress (not a lot of sleep), but everything went smoothly. If there were any issues, Josina was on hand to sort it out locally. Really personalised service, very well planned, would definitely recommend WST.
The City of Leicester College, Barcelona (April 2016) 

Would be keen to use Helen as the main point of contact for future trips with WST.
Bohunt School, WW1 Battlefields (April 2016)

Jenny was so professional the entire way through the process and so many things are considered. You definitely feel supported! This is the second time we've used WST and we'll certainly use them again.
Belvedere Academy, Paris (April 2016)

The team at WST were incredibly accommodating, especially as I have not run an international residential before. They were helpful and their information and recommendations were excellent. Thank you for a brilliant trip!!!
Elton High School, Iceland (April 2016)

Excellent service. Constant communication with us and put together a very delightful trip experience. Thoroughly recommend using WST again.
Blackpool Sixth Form College, New York (March 2016)

Brilliant help and support – could not recommend more!
Lornshill Academy, Stratford-Upon-Avon (April 2016)

Superb service from the moment we got our first quote right through to the actual trip. The team were so helpful and kind, they really helped to reduce my workload and support the organisation of our trip to New York. We will definitely be using you again for future trips.
Rastrick High School, New York (March 2016)

Super trip that was well organised and fantastic staff at every point.
Rastrick High School, New York (March 2016)

Very easy to arrange everything through one company that has years of experience and knows how to put an educational visit together.
The Vale Academy, Paris (March 2016)

They coped with my incompetence brilliantly. Where they had every right to nag, shriek and give up in disgust, I never heard any of that. All I got was charm and helpfulness. Bad news – that means I’d want to work with them again.
Furze Platt Senior School, Geneva (March 2016)

Fantastic as always. Very helpful, especially as trip had to be re-arranged. Many thanks Jenny, I will be in contact soon to organise next year’s trip!
St. Georges Blackpool, France (February 2016)

A very high standard as we have come to expect when travelling with your company. We have always been very well supported by the company. No job is too small or difficult to deal with. When we have had to cancel students with medical issues at the last minute and replace them it has always been met with a smile and helpful voice.
St Columbas Catholic Boys, Rome (February 2016)

As already stated everyone I dealt with was superb. Nothing was too much trouble. All questions were answered quickly and efficiently. I was made to feel that our school trip really mattered to them.
Stonelaw High School, Iceland (March 2016)

Jenny was extremely patient. We had a number of changes to our group numbers and Jenny dealt with these issues swiftly and effectively.
St Edmund Arrowsmith, Poland (February 2016)

Have to say trip was excellent. Students & staff loved it. Hotel was perfect for school group with meeting room, pool & food. Local guide was everything you would wish. Thanks for all your support in helping to organise this amazing trip. Definitely keen to either return next year or possibly consider one of your other Geography trips.
St Thomas More Roman Catholic Academy, Iceland (February 2016)

We have a longstanding relationship with WST; our german Christmas market trip has been organised by them for over ten years.  This year, Nichola and her team have delivered impressive customer service.  We had a number of small and larger issues to deal with before, during and even after the trip and their response time has always been great.  They always endeavour to help & find solutions and are always at the end of a phone or email for us.  They are a friendly and professional company who we plan to continue to use in the future.
St Albans High School for Girls, various destinations, January 2016

Every member of the team at WST was friendly, helpful and efficient whenever I rang up or emailed the office.
Marden High School, Geneva, September 2015

Kerrie was very helpful and patient with me.
St Catherine’s School, Rome, October 2015

Leanne went out of her way to help, always got back to me very quickly.
Spalding High School, Iceland, October 2015

A great experience had by all, every member on our tour had a brilliant time and already asking about the next one.
Cats with red shoes, Disneyland, October 2015

All the staff we spoke to and met were very efficient and so welcoming. Great service and will use again.
Cats with red shoes, Disneyland, October 2015

Helen was very friendly and supportive throughout.
St Joseph’s High School, WW1 Battlefields, October 2015

Professional, helpful and friendly. I would highly recommend WST to other schools and colleagues.
Bridgewater High School, Krakow, October 2015

FANTASTIC! Helen supported me through every part of the trip! Couldn’t have asked for more.
Bridgewater High School, Krakow, October 2015

Everyone I spoke to at WST was fantastic, I am really pleased with how quickly every question was answered.
All Saints School, Geneva, October 2015

I am very impressed with the service provided by WST. Every member of staff was a great help. Leanne responded to every question quickly and clearly and was really friendly and kept me calm when I was stressed by the planning at my end. The organisation was perfect so the trip ran smoothly and I was confident that each activity was exactly as described. Brilliant.
All Saints School, Geneva, October 2015

Leanne’s help and assistance was second to none. I really enjoyed working with her. Thanks
Brampton Manor Academy, Geneva, September 2015

Whenever Jenny was unavailable I spoke with other members of the team who were all extremely helpful and friendly. Thank you everyone.
Greenwood Academy, Krakow, September 2015

We had a wonderful trip and everyone at WST Travel made it happen. I will recommend you to other colleagues. A very helpful bunch of professionals. Thank you.
Boclair Academy, Barcelona, September 2015

Fantastic experience – everything was planned from start to finish which made it a very relaxing and enjoyable tour.
Flixton Girls, Krakow, October 2015

I am very impressed with the level of service provided by WST. Having a designated contact who answers all questions and deals with any issues personally and in a prompt and efficient manner is invaluable. WST have a strong understanding of the challenges teachers face in organising educational visits and they work hard to pre-empt problems and therefore significantly reduce stress.

South Bromsgrove, New York and Washington, October 2015

I wouldn’t change a thing. I remain very impressed with the level of service provided by WST.
South Bromsgrove, New York and Washington, October 2015

Prompt service constantly keeping one up to date with information. Very clear and organised package and service making the whole trip experience stress-free and allowing maximum enjoyment during the time away.
Worksop College, Geneva, October 2015

Carole is fantastic, really friendly and flexible! She has adapted expertly to our evolving needs and specific requirements, always cheerfully dealing with last minute changes and unforeseen issues. The success of the trip is largely down to her and I’m really grateful!
Abbey College Manchester, Paris, October 2015

I think the greatest strength of WST is the staff you have working for you. Kerrie Bilson is the person I have always dealt with and she has always been absolutely excellent. She responds to every question or message almost immediately and can’t do enough to help.
Matthew Arnold School, Opal Coast, October 2015

Working with WST is always excellent and I cannot think of anything to improve. I have no complaints at all. Yet another outstanding tour with WST which matched my expectations in all areas. Working with Carole is always easy and makes the preparation straight forward and an enjoyable experience. Always professional but friendly.
St Aloysius College, USA, October 2015

Re-Directed ferry because of French strike, excellent and fast service.
Great Marlow School, Paris, July 2015

I would like to thank Helen again this year for all her support and for taking much of the administrative weight of our shoulders. The attention to detail was a major factor in the success of our tour again this year. She even managed to get the weather just right.
West Lowland Battalion ACF, Ypres, April 2015

The team, especially Kerrie, went out of their way to make organising this trip an enjoyable and easy experience. This was my first time organising a trip but I loved it and I knew that there was always someone on the other end of the phone to help me out when I was stressed or unsure of something.
Thomas Ferens Academy, Boulogne, June 2015

Meticulous planning, very helpful with all enquiries and very prompt with all requests. Absolutely fantastic and I have used many other tour operators over the year! What a great relief.
Clayesmore, Normandy, June 2015 

All good, like your ‘Non Pushy’ approach. Glad we changed to you. Happy to use you again.
Blackpool Sixth Form College, Stratford, June 2015

Our outgoing flight was delayed and this meant that the coach at Berlin and all our activities for the first day had to be re-scheduled. Helen and Nikki were extremely responsive and all the logistics had been solved by the time we got to Berlin. This was a stressful situation for us but was made much easier with their calm assistance.
Graveney School, Berlin, June 2015 

WST always give that personal service that has been lost with some of the larger tour companies. We feel we really matter and even when things have not gone according to plan, they have been more than helpful. Carole has always been so friendly and helpful and we really appreciate the relationship that we have built up over the last few years.
Cuffley, Calais, May 2015 

Kerrie is a delight to work with, nothing is too much trouble. She is very efficient, friendly and knowledgeable about the area.
The Academy at Shotton Hall, Le Touquet, June 2015

Jenny Clark our tour advisor is as always amazing, nothing is ever a problem for her from start to finish, even when we mess up she is always polite and cheerful. Jenny's enthusiasm and professionalism are second to none, it's always a pleasure to speak to her.
Newburn Manor Primary School, Ypres, June 2015

The service provided by WST was exceptional. I was very happy that we used this company after talking to several companies at the start of planning this trip. I would definitely use them again in the future.
Woodford County High School, Geneva, June 2015

Always super-pleased with the service and care taken by staff at WST. Helen is wonderful and everyone I have ever spoken to in Helen's absence has been efficient and helpful.
South Bromsgrove High, Ypres, June 2015

This is the first time we have used WST and we were extremely happy with the service from start to finish. Kerrie was always available to speak to and followed through with every request we discussed- no matter how big or small. I felt confident with all plans and arrangements and completely supported by Kerrie.
Templars Primary School, London, June 2015

Thank you for your help both with the pre inspection tour for staff which was great, and the school trip itself which ran extremely smoothly. We will definitely look to book this exact tour again in the future.
Birley Community College, Munich, June 2015

I felt that WST helped to make this trip very well organised and extremely successful.
East Norfolk Sixth Form College, Geneva, July 2015

As teachers organising the trip we were very pleased with the efficiency of the team at WST in organising and booking various activities as per the requested dates and timings. The staff were very helpful and quick in dealing and responding to the queries we had prior to the trip.
Brentside High School, Geneva, June 2015

Superb, helpful, nothing was too much trouble. Excellent in every aspect, absolutely brilliant service with a smile. Brand promise fully achieved. Thank you Leanne.
Tudor Hall School, Geneva, June 2015

It is always pleasure to deal with WST. Carole is lovely and quick to reply. No job is too difficult for her. I hope that my school will carry on to using your friendly and competitive service. Our trip to Barcelona was amazing again, for the 5th time in a row. Students enjoyed every single minute of our trip. They all used one word to describe their experience, AWESOME!!!! Thank you again.
King Edward VI High School, Barcelona, May 2015

Fantastic - A really helpful relationship which made it a fantastic tour.
Landau Forte Amington, Krakow, July 2015

WST were able to answer any queries I had especially concerning alternative channel crossings during the Calais ferry strike.
Sir Bernard Lovell, Rhineland, July 2015

Our tour guide in Berlin was very knowledgeable and accommodating.
The Academy at Shotton Hall, Berlin, July 2015

Totally professional and as ever brilliantly organised.
St Aloysius College, WW1 Battlefields, July 2015

Very happy with professional service, rapid response and efficiency. Highly recommended.
Burntwood School, Boulogne, July 2015

Thank you we had an amazing trip thanks to the help and support of Carole.
Northampton School for Girls, New York, July 2015

WST Travel have been exceptional in organising the trip, Nici in the first instance and then Carole. We would definitely use WST again and I will personally be recommending WST to other schools.
TRACKS Education, Barcelona, July 2015

Jenny organised another crossing and rebooked the visits all with a smile and in a professional manner. Nothing was too much trouble for her and I hope to continue working with her for many years to come!
St Francis College, Le Touquet, June 2015

Jenny liaised with SLT at school and was fabulous in rescheduling everything due to the ferry strike. She deserves a medal or more!!
St Francis College, Le Touquet, June 2015

I was delighted with the service you provided and especially impressed with Carole Burrows' hard work and assistance.
Saint Gregory’s, Rhineland, July 2015

Kerrie and the team at WST always help to make the planning of a visit as smooth as possible, with their friendly and professional approach.
Sir Bernard Lovell, Paris, July 2015

I have looked at a number of Psychology trips and the one that you have put together is by far the best. It offers such a variety of exciting and engaging options to do in London that I have had trouble choosing which ones to fit in! The thought and planning that has gone into these options is clear and I wanted to thank you for arranging such a unique, interesting and educational product. 
Sussex Downs College, London, Psychology Course Leader

I have lead over 20 tours abroad during my career and can say that WST is the most professional, helpful, committed company I have had the pleasure of dealing with. In particular, Carole is fantastic. She responds immediately to any questions/concerns and nothing was too much trouble. I am sure the tour went so well due to her attention to detail. Thank you!
Framwellgate School Durham, Paris, July 2015

This was our first trip with WST and it was so much smoother and more efficiently organised than with other companies we have used in the past. We automatically approached your company for a quote for our next trip for this reason. It was a pleasure to liaise with Kerrie and Nici, whose responses to our requests were always quick and very pleasant.
Bishop Heber High School, London, June 2015

You’re miles better than the other company I used to work with!
St. Peter’s RC School, Cantabria, June 2015

Because I have worked with the same people for so many years now, it's lovely that they know me and know my personality and what I like and expect with the trips.
YUPA Drama, London, May 2015

I have ben very pleased with the service received from WST and will continue to use this company for future trip. Emails and queries are always answered promptly and efficiently. I have used other companies in the past and therefore have something to compare to. WST have definitely been the strongest for organising and customer relations.
All Hallows, Barcelona, May 2015

Always a great experience, quick responses to any queries. Rachel is fantastic.
Oakwood Avenue CP School, London, May 2015

Flawless organisation of the trip, both activities and accommodation were superb, both students and staff really enjoyed it.
Saint Edmund Arrowsmith, Paris, May 2015 

Super service, no changes made.
Icknield High School, Barcelona, May 2015 

Always helpful and on hand to address queries about the tour. Friendly and great service.
Royal Masonic School, WWI Battlefields, May 2015

Flight was cancelled due to fire at FCO Airport. Within one hour WST had arranged alternative hotel, meal and breakfast and sent all vouchers etc. to our hotel. This was exceptional service.
St Columba’s High School, Rome, May 2015

The tour was excellent and very well organised. I was kept up to date with any changes particularly because my flight was cancelled due to a fire at the airport. All in all a great educational experience. Thanks WST!
St Columba’s High School, Rome, May 2015

Rachel dealt with every question we had thoroughly and quickly. Nothing was too much trouble.
Roundhay School, Barcelona, April 2015

The team were so helpful in planning a perfect trip. Everything was planned to perfection and ran very smoothly.
Wirral Grammar School for Boys, London, April 2015

I just wanted to personally say thank you for the effort you put into organising this year’s trip to Ypres. Everything ran like clockwork, the sun shone, and the kids all had a good time.
Uxbridge High School, Ypres, April 2015 

Carole has yet again been absolutely phenomenal throughout the entire process and has dealt with all my questions and issues quickly and very professionally! Absolutely fantastic, thank you so much Carole!
Bridgewater High School, New York, April 2015

I just wanted to say thank you so much for all your help and assistance throughout the whole process of arranging this trip. The pupils and I had a fabulous time and made some great memories. Your survey results will be glowing and I’ll be in touch for our next booking!!
Largs Academy, Paris, April 2015

It was a personally tailored service, very flexible and courteous. A pleasure!
St Cuthberts, Barcelona, March 2015

Kerrie could not have been more helpful at every opportunity, especially where there were potential difficulties with trip organisation. At every stage, Kerrie worked hard to give me exactly what I was looking for from the trip. The response from the pupils as well as the excellent organisation and arrangements have made it impossible for me to not run the trip again. It could not have run more smoothly. Thank you!!
John Henry Newman, WWI Battlefields, March 2015

As always the service from the UK office was fantastic – Jenny and her colleagues are extremely helpful and knowledgeable and make planning a tour easy.
Beauchamps High School, Krakow, March 2015

The service was nothing short of exceptional.
Fenstanton, Paris, April 2015

I planned this trip for the first time, but with your excellent work it felt as if I was an expert at organising the Physics trip to Geneva and CERN. My students said that the trip was so well organised, everything happened at the time as planned, no time to be bored and there was 100 percent satisfaction regarding accommodation and planned activities! Really a big thank you from all of my team!
Bishop Luffa School, Geneva, March 2015

The whole process of organising the trip was extremely smooth and anyone who I contacted at WST was extremely helpful and very efficient at providing answers and information.
Framwellgate School Durham, Krakow, February 2015

Both Julie and Rachel were incredibly friendly and helpful. Rachel was also fantastic on the day of travel, dealing with the places of worship due to our traffic delays. I felt really supported in the final build up to the trip.
The Plume School, London, March 2015

Your staff are incredibly helpful and efficient.
St Christophers School, Belgium, February 2015

Had an excellent trip to Berlin with WST both myself and the children thoroughly enjoyed. It was just the right mix of History and leisure time we wanted.
Afon Taf High School, Berlin, February 2015

Initially it was Julie Smart whom i had contact with and she was more than helpful and efficient in guiding me.
St Lawrence College, Krakow, February 2015

This is the third trip that i have booked to Paris but the first time that I have used WST. I have been incredibly impressed with all communication from the start right to the end of the trip. Nothing has been too much trouble and I have felt very important. Kerrie has been especially amazing and has made it seem as though our business is top priority for her. 
John Ferneley College, Paris, February 2015

I have brought back a school party of 32 pupils from Berlin, which we visited between 12-15th February 2015.  I would just like to send a message particularly highlighting the work Carole Burrows in helping make the trip a success. Her ideas, assistance and organisation as well as her long suffering patience were particularly appreciated. It is because of the fact that I know I can implicitly rely on people such Carole that I will be returning to WST for any future schools trips.
Thorpe Hall, Berlin, February 2015

WST are easily the best school travel company any school tour could use. Would never use anyone else.
Teesside High School, New York, February 2015 

I was really pleased with the service of WST and in-particular Carole who was fab the whole way through.
Torquay Girls Grammar School, New York, February 2015

The customer service we received from the initial quoting stage to the end of the excursion was very comforting, reassuring and satisfying.
Deansfield Community School, Ypres, January 2015

Rachel answered everyone of my questions and was always ready to help in any way and very easy to talk to.
St Julians School Newport, London, February 2015

All the questions that I had asked were answered in a short space of time waiting no longer than a day, more often it was only a few hours waiting time. It did not matter how complicated or simple the question was it was always given a positive response.
St Columba’s Catholic Boys School, Rome, February 2015

The whole thing was hassle free for us. It took a lot of work off our shoulders. Everything went like clockwork. The children had a great time and learned a lot. The whole experience made their work in school come alive for them.
Bellenden Primary School, WW1, February 2015

Would certainly use WST again as I have full confidence that the tour specifications will meet our requirements and that activities will be well organised.
Queen Mary’s College, Paris, Feb 2015 

If for some reason I was unable to talk to my operator there was always someone else I could refer my questions to.
The Rosedale Hewens Trust Academy, Rome, Feb 2015

Very impressed with overall service.
Bo’ness Academy, Geneva, Jan 2015

Kerrie was awesome throughout. She was efficient and always there for questions. Excellent service from beginning to end.
Wadebridge School, London, Jan 2015 

New to WST, I was hoping for the best and I got everything I dreamt for my school and more. I was looking for value and the best experience for my pupils and I got more than the package offered. All the companies involved, hotel to coach company were wonderful and while the weather was not on our side, everyone made our trip all it could be. I only needed to listen to my pupils laughing and enjoying the experience to know we would use this company again. Thank you for the memories and the excitement for next years trip.
Homewood School, Amsterdam, Jan 2015 

It's been a quite a while since I have run European residential visits and had always used the same company before. I used WST this time because at the stage of getting quotations, their service stood out as friendly but not pushy, extremely fast and competitive in terms of price. I'm glad I changed tour operator.
Wellfield Community School, Christmas Markets Aachen & Lille, December 2014 

Very efficient and competitive service.
Windsor Girls’ School, Berlin, December 2014 

WST are so efficient, friendly and extremely helpful. I would recommend them to anyone. I couldn’t have done this trip without them. The trip went so smoothly and this was because WST planned it all out so perfectly.
St Edmund Arrowsmith, Krakow, November 2014 

I have always found it a great pleasure to deal with WST.
Netherthorpe, WW1, November 2014

Once again we would like to say thank you to Helen Hamer for all her support. She is very patient and no question seems too insignificant or challenging for her. I am always very impressed by her enthusiasm and positive attitude. She makes everything so much easier for me. 
Graveney School, WW1, November 2014

I would definitely recommend WST as they took the stress out of organising the trip. I made suggestions and they sorted everything. Thank you very much for the great friendly service. From the welcome pack containing chocolate to the follow up call a few days after the trip to see how everything went. It was all above and beyond what I have experienced in the past!
Gosfield School, Paris, November 2014 

We were very impressed with the professionalism and personal touch Carole gave us. I have recommended WST to friends in and out of Ysgol Eirias.
Ysgol Eirias, London, November 2014 

I was able to organise my first international trip confidently and enjoyed doing so as I had exceptional support from WST all the way.
St Edmunds College, Rome, October 2014 

Honestly the organisation of this tour was effortless and I have WST to thank. We had a fabulous time and everything was organised to perfection. Many thanks.
AKS, London, October 2014 

Nichola was brilliant and extremely helpful.
Maricourt Catholic High School, Berlin, October 2014 

Yet again this was an outstanding visit which the pupils really enjoyed and got a lot from. The visit to the newly opened Resistance Museum was a real find and outstanding. Everything went well and as always Carole was helpful, friendly and professional, able to come up with ideas and suggestions at all times, I cannot speak highly enough of her. Every trip I have taken with WST has been of the highest quality and has saved me so much stress. I would not use any other travel company!!! Well done to you all.
St Aloysius College, Berlin, October 2014 

Carole again helped to ensure the trip was a huge success. Thank you, Carole.
Kingswood School, Rhineland, October 2014 

Kerrie was always very helpful and always answered any questions I had very quickly and efficiently. She was excellent. The initial contact Julie was very helpful as well.
The Bushey Academy, Rome, October 2014 

You are a great company to work with. Everything is done efficiently and promptly. Your paperwork and advertising materials are user friendly. The drivers also commented upon how well the timings etc. worked. You are flexible and unflappable. Thank you!
Trinity School, Cologne, October 2014 

The tour has been mostly hassle-free down to the brilliant work done by Kerrie. She has been so helpful and talked me through every step of the way. I cannot thank her enough.
Hinchley Wood School, WW1, October 2014 

I will always use WST without exception.
Teeside High School, Stratford, October 2014 

The tour has been mostly hassle-free down to the brilliant work done by Kerrie. She has been so helpful and talked me through every step of the way. I cannot thank her enough.
Hinchley Wood School, WW1, October 2014 

You are a great company to work with. Everything is done efficiently and promptly. Your paperwork and advertising materials are user friendly.You are flexible and unflappable. Thank you! 
Trinity School, Cologne, October 2014 

Rachel always goes above and beyond her work with me. She’s extermely patient and always delivers outstanding service.
Forest Gate Community School, Opal Coast, October 2014 

WST as always were fantastic and the students really enjoyed their trip.
Heath Park School, WW1, October 2014

Extremely supportive and helpful. Went the extra mile and offered additional free staff place even though student numbers didn’t warrant third free place staff.
Birley Community College, Barcelona, September 2014 

Excellent, helpful service from Helen as always, a pleasure to work with – efficient and well organised. Thank you!
Royal Masonic School for Girls, Berlin, Sept 2014 

It was a pleasure to work with Kerrie. WST is such a smoothly run operation. I would highly recommend them!
Sir Bernard Lovell School, Paris, July 2014  

Using the 24hr assistance – excellent response when our Eurostar train was cancelled. Within an hour the ball was rolling and hotel and evening meal sorted. Educational visits were suggested and shortly after that we knew that we had seats for the following day. I was very impressed by your service.
Ossett Academy, Paris, July 2014 

This is the first time I have used WST and I have to say I would definitely use them again without a shadow of a doubt. They were brilliant from start with Julie Smart to the middle and end with Helen Hamer I have no complaints at all. Both have been informative and so so helpful in assisting me on planning this visit. Whenever I wanted help or advise on the trip I had a prompt and honest response. I asked a lot of questions and I was never felt to be a ‘pain’ by WST in fact questions were encouraged no matter what they were. I will definitely use this company again in the future and recommend them to my fellow colleagues. Thank you so much WST especially Julie and Helen.
Great Barr School, Rome, July 2014 

I wouldn’t change a thing. I left another company a couple of years ago and have never looked back. So pleased I discovered WST – my only regret Is that it wasn’t sooner. Nichola is more like a friend than a travel agent.
St. Georges, Rhine, July 2014 

My tours are always well planned and I am kept informed at all times of changes or details. Even when I have to change details it is never too much of a problem, Carole is always excellent, friendly and willing to help. The tours always run well and the activities are good. The pupils always enjoy the trips and I have never had any complaints from them. I would not travel with anybody else!!
St. Aloysius College, WW1, July 2014 

Jenny has been great. Nothing is too much trouble. Even when we were delayed on the way out she phoned our first visit to arrange an alternative visit time. Well done Jenny you are fab!
Christs College,  Opal Coast,  July 2014 

I have used WST for a few years now. Rachel is always very helpful and quick to respond to my many emails.
King Edward VI Stafford, Opal Coast, June 2014 

Our thanks to Rachel who has endlessly met what we needed for our trip to London. Nothing was too much trouble and she went all out to ensure that whatever could be done was to ensure a smooth trip. Thank you.
Katherine’s Primary School, London, June 2014 

This is my sixth trip with WST and I have been incredibly impressed with the service I have received. Our contact, Carole, has been amazing and she has strived to ensure the trip provides the best possible experience for our students.
Highworth Grammar School, Rhine, June 2014 

Jenny, Helen and Carole have all been exceptionally helpful. They appreciate that we are busy teachers and are great at helping out when arrangements need to be changed (even at short notice)
Heckmondwike Grammar School, WW1,  June 2014 

You are a really good team. You are well organised and always ready to help. I asked a lot of questions and had to change some details at the very last minute, but your team was able to handle it very well and with no stress. I am very impressed!
Groby Community College, Normandy, June 2014

I just wanted to email you personally and directly say thank you to you and the whole of your team for all your efficiency and effort. The trip went very well, students loved it and there isn’t a day when one of the students asks me if I will take them again next year!”
Hipperholme and Lighcliffe High School, Opal Coast, June 2014 

It has always been a pleasure to travel with WST!
Woodbridge High School, Opal Coast,  June 2014 

Jenny Clark is superb and I never stop telling people! Basically from the beginning you feel in safe hands. Nothing is too much trouble and she is so very efficient.She is kind, thoughtful, sensible and practical. A great tour rep and a lovely person.
Loughborough High School, Opal Coast, June 2014 

Rachel has been a delight to work with from day 1 when I first contacted WST all the way to the day before our trip. I will recommend WST to colleagues and will use WST again and hopefully will be able to work with Rachel again on the planning of future trips. Merci Rachel!!
St. Joseph’s RC Primary School, Paris, June 2014 

As always, communication is excellent, timely and clear. Questions and queries are always answered, almost always on the same day and itineraries are put together exactly as requested with suggestions and solutions if anything needs to be changed. I thoroughly recommend WST to any trip organiser, to have peace of mind when abroad, help on hand and visits and itineraries planned and prepared with precision. Many thanks WST!
St. Peter’s Catholic High School, Opal Coast, June 2014 

Rachel was amazing as always, really reliable, understanding, flexible, polite, and just lovely to work with. Made it much more personal and helped with the stress of organising this sort of thing.
Forest Gate Community School, Normandy, June 2014

 Whenever I talk to Carole or other members of the team, everyone is always very friendly and the service very personal. Nothing is too much trouble and when queries are raised someone always deals with them promptly and efficiently. The team are understanding and a mutual feeling of trust is established quickly so that if there is a slight delay in making payments for any reason this is dealt with in a sympathetic way.
Cuffley Primary School, Opal Coast, May 2014

Kerrie was wonderful and dealt with issues that arose throughout the organisation of this trip without any qualms.
King James’s School, Amsterdam, May 2014 

Working with Kerrie has been a pleasure, she has gone over and above to ensure that our residential to London was what we had wished for our students.
Cross Gates Primary School, London, May 2014 

Positive, accommodating, helpful – doing anything they can to make our trip not only happen, but as if we are the only school they deal with. Nothing is any trouble AND they send chocolate! Seriously, they KNOW their craft and ensure that our trip is tailored efficiently and effectively. This is our second trip with WST: we are already thinking about our third.
Rhyddings Business and Enterprise School, London, June 2014 

WST ‘bend over backwards’ to help and are patient when things are not going to plan (e.g. students dropping out of the trip). Their professionalism always puts my mind at rest! Royal Masonic School for Girls, WW1 Battlefields, May 2014

Yes an absolutely fantastic weekend!! Everything went to plan and if it's possible, it was probably better than last year and I didn't think I would ever say that. The pupils were amazing and enjoyed every minute of it. Thank you so much for all your help in organising such an amazing weekend!! I can't believe it's over but I'm on with planning for next year. 
The Snaith School, London, May 2014

I think your service is excellent. Everything went smoothly. Thank you. The service we had from Jenny was excellent. Also impressed when Jenny wasn’t in the office someone else was able to deal with me. Icknield High School, Barcelona, May 2014 

The staff commented that this was the best European study tour yet! WST did so much forme that I felt very stress free and able to enjoy the visit.The Colne Community School and College, Amsterdam, April 2014

Fantastic trip from the initial enquiry to the arrivak back in England. I could not fault the quality of the service from Jenny or any of the team at WST. Chris Derby (Transport Executive) in particular sorted out a problem with our passenger list swiftly and without any additional cost which was amazing. Thank you Jenny for making me feel confident about my first ever trip abroad and supporting us patiently and being full of information. Flixton Girls School, Krakow, April 2014

Carole Burrows is the most helpful person I have ever dealt with! Nothing was too much trouble for her and worked with me every step of the way to ensure an extremely successful trip! She is absolutely phenomenal and I will look forward to working with her again this year to arrange New York 2015.
Bridgewater High School, New York, April 2014 

It was a pleasure to work with WST from start to finish – much of the stress involved in organising a school trip was removed – and I would highly recommend WST as a company who pride themselves on good service. Bury Grammar School for Girls, Berlin, April 2014 

As always, first class service from Jenny prior to the visit. Our meet and greet guide Tarek from Insider Tours Berlin was outstanding and very helpful. The students said that his walking tour was the highlight of the visit. The hotel was excellent and conveniently located. When we did have an issue (a lost passport) it was good to know that someone from WST (Paul) was available to speak to.
Pershore High School, Berlin, April 2014

We are delighted with the first class professional services we have received from WST. Everything was organised exactly as we requested by helpful and supportive staff. Helen Hamer our Tour Consultant could not have been more attentive and helpful. West Lowland Battalion ACF, WW1 Battlefields, April 2014 

Nichola’s support is excellent and the information received prior to departing is always excellent. I have switched to WST for my trip to the USA in 2015 because I am so pleased with the service I receive. I am probably running more trips than I would for the same reason!
Bishop Luffa School, WW1 Battlefields, April 2014 

This was my first trip that I organised for the schol and would have been out of my depth if it wasn’t for the sure planning and experience of rachel and the team. Rachel and Nici were amazing and very helpful. Tudor Grange Academy, Paris, April 2014 

We had an absolutely fantastic time in Barcelona and I wouldn’t hesitate in booking the same trip again with WST in the future! All staff I have had contact with at WST have been extremely friendly and helpful, which has made the experience of setting up and organising this trip a much more enjoyable and less onerous one! Thank you very much to everyone at WST, in particular Rachel Fryer and Louisa Winder, for all your hard work.
Ripon Grammar School, Barcelona, April 2014 

The lady I was working with, Jenny, was extremely professional yet personable at the same time. Everything was organised, checked and double checked in a timely manner. She made me feel very confident in WST’s customer service and the rest of the team were extremely helpful and prompt in replying to Jenny’s emails on her days off.
The Belvedere Academy, Paris, April 2014 

I initially liaised with Lisa then Jenny took over. They were both so helpful and made it stress free for me. I’m so grateful. Trips are a huge commitment for teachers and this experience has showed me they’re worth doing, but not without WST
Bridgewater High School, London, April 2014 

I can’t fault you guys. This is the second year we’ve done this trip and it was so easy to put together. I was certain that I’d forgotten something major! Helen Hamer usually responds to e-mail within 30 minutes and is extremely helpful on the phone- she is an absolute miracle. I tell all teachers I know who are organising a trip to contact WST.Merchant Taylors’ School, Berlin, March 2014 

As usual all communication has been dealt with efficiently and helpfully. Everything met our expectations and the Fiap Jean Monnet remains a central and welcoming place to stay in Paris.The King John School, Paris, March 2014

Very helpful staff at WST – helped sort out a hotel packed lunch problem within minutes!
Heckmondwike Grammar School, London, March 2014

WST are an excellent educational travel company, the trips are tailored to the needs of the students and everything is planned ahead of time to allow the possibility of an excellent trip.
Douay Martyrs Secondary School, Berlin, February 2014 

First time I have worked with your company. Really helpful and without doubt would use you again. Took the stress out of trip planning and ensured you had someone to help.
Havelock Academy, London, February 2014

Just wanted to say thank you for all your assistance with the trip. It went very well and we were all impressed with the hotel, the guides and the organisation. Your support has been excellent throughout the planning of the trip which I really appreciate as this is the first time I have taken students abroad. The itinerary never failed and everything went smoothly.
Bexhill College, Krakow, Feb 2014

Ristorante da Nazzareno was a brilliant restaurant. The food was excellent and the staff really liked the children. They were very attentive.  All in all, this was a really good trip and WST looked after us very well. Thank you!
St Richard’s Catholic College, Rome, February 2014 

A fantastic trip, well organised with excellent guides used throughout.
Blackfen School for Girls, Krakow, January 2014

I would particularly like to thank Julie for all her assistance and help. She really convinced me to come on board an excellent job, well done. The trip was memorable and I imagine will be something we do on a three year cycle so that every senior student can share in the experience.
Our Ladys Concent School, Krakow, January 2014

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