Madrid Support Network

Meet Adriana: Our Madrid Agent

 

Adriana is our local expert in Madrid. WST staff have been working with Adriana for 3 years now. We chose Adriana to be our key partner in Madrid because she has many years experience in the educational travel market and has a great understanding of teachers and students needs. She is always striving to develop the service and product that she and her team provide so that our customers can really enjoy a tailor made trip. Here's what Adriana does for WST and our customers:

  • Plans accommodation and transport arrangements
  • Books all attractions, excursions and restaurants
  • Meets all our groups at the airport and then assists with check in at accommodation
  • Help with buying public transport tickets
  • Provides local maps and support on route planning

What is extra special about Adriana's service to WST customers is that she will call you each day to check how your trip is going and to see if you have any questions, just to remind you that she's there to help you. She has a 24 hour helpline to support in any emergency situations. With Adriana we know you’re guaranteed to be well looked after.

I have lots of knowledge and enthusiasm for Madrid. My team and I have a great understanding of teachers and students and we continuously strive to develop what we offer to further assist groups. I'm a true Madrid expert, I even have a diploma in Tourism from the Madrid government!