PLAN AND BOOK WITH CONFIDENCE – OUR PROMISE TO YOU

PLAN & BOOK WITH CONFIDENCE 

Your students don’t have to miss out on the unique experiences that a tour can create. We want to be as open, honest and informative as possible so that we can take the next step together to work on that long awaited educational tour, whether that be for a day in the UK or beyond. Either way you can plan with confidence.

We know that you, your students and your parents & carers will have a lot of questions before deciding to travel post-Covid-19. By way of reassurance, when you are ready to book your tour this year, you will receive the following safeguards.

Within 12 weeks prior to departure - Free postponement 

When you book a tour for travel in 2021 or 2022, if you wish to postpone and it is within 12 weeks of your departure date, you can do so for free.  

Within 21 days of departure - Full refund if your tour is cancelled due to Covid-19 

If your trip is affected by Covid restrictions within 21 days of travel and you are unable to postpone, we will give you a full refund.

Flexible Deposits

If you need support with more flexible deposit payment terms then please contact us and we can discuss what will work for you. 

Full Refund Applies Only:

• If school/college RPA / Government backed indemnity insurance will not cover your claim
• To bookings made before 30 June 2021 for travel from 1^st September 2021
• If you are due to travel within the next 21 days
• If the FCDO advise against travel to your destination
• Quarantine is required upon arriving in your destination or upon returning home from your destination
• If local or national lockdowns in the UK prevent your departure
• If there are local restrictions in your destination that will impact on the main purpose of your tour
• If you have adhered to the deposit payment schedule
• If you cancel as a group. Standard terms and conditions will apply if individual travellers choose to cancel