Click here for our Covid-19 Promise. For other important travel information visit our safety and support area.
Click here for our Covid-19 Promise. For other important travel information visit our safety and support area.
** PLEASE NOTE **
In light of the recent Government announcement we will be operating on a skeleton team on reduced hours with the office being manned Monday to Thursday. In order to stay in line with the guidelines many of our team will be working from home so phonelines will be closed. If you have any queries about your tour please get in touch with your usual contact by email and we will get back to you. If you wish to have a telephone conversation with your contact please arrange this by email.
We are continuing to receive enquiries for and take bookings relating to travel in late 2021 and 2022. If you would like to receive a quotation please use our on-line Quote request forms and take a look at the details below regarding Book With Confidence.
Your students don’t have to miss out on the unique experiences that a tour can create. We want to be as open, honest and informative as possible so that we can take the next step together to work on that long awaited educational tour, whether that be for a day in the UK or beyond. Either way you can plan with confidence.
We know that you, your students and your parents & carers will have a lot of questions before deciding to travel post-Covid-19. By way of reassurance, when you are ready to book your tour this year, you will receive the following safeguards.
Free postponement within 12 weeks of departure
If you are planning a tour in 2021 or 2022, there will be less availability. This is due to the fact that we will only be working with suppliers who have agreed to fully comply with the new STF Covid-19 health & safety guidelines. Given that the guidelines require fewer numbers due to social-distancing restrictions, there will be a reduced number of available spaces. This is why we strongly encourage you to reserve spaces well in advance to avoid disappointment. Given that the guidelines are ever-changing and you may be concerned about making a financial commitment, we are offering free postponement within 12 weeks of travel.
*Terms & Conditions apply. Please see T&Cs section for details.
Full refund if your tour is cancelled due to Covid-19
If as an educational Tour Operator we are liable for the cancellation of your tour, in the first instance we will offer you the chance to postpone and we will work through a series of suitable alternatives for you and your group.
Alternatively, if you are not able to postpone and as a Tour Operator we are liable for the cancellation, you will be issued with a refund credit note for the full value of your tour, which is financially protected by ABTA. If these options are not suitable for you and if we are liable under Package Travel Regulations, then we will arrange a full refund.
*Terms & Conditions apply. Please see T&Cs section for details.
We understand that you may have several questions or concerns around areas such as booking guidelines, safety measures, or insurance queries for travel in the future. Our FAQ's will provide you with more information to support your planning.
We strongly advise that you carefully read all the terms & conditions that apply to these statements.
I think you have handled this situation extremely well and with compassion ingenuity and skill. Your company has won our trust and respect and that is down to your care - thank you. I look forward to talking with you about what we can work on together when this current awful situation comes to a close. We run up to 10 foreign trips a year so stay in business and dust down your brochure!
Penryn College
It has been brought to our attention that WST School Travel and our ATOL number 9233 are potentially being used for internet fraud. Please note that we are WST Travel Ltd and our correct website address is www.wsttravel.com. We are specifically a school travel company based in the UK, organising group travel for UK based schools. We are not an international flight broker.
Please do not use the fraudulent website www.wstschooltravel.co.uk (which is not connected in any way to WST Travel Ltd) to request/book international flights. They are not a bona fide organisation and do not have any ATOL protection.
If you believe you have been fraudulently sold flights the advice from ATOL is to contact your card issuer, the police cyber crime facility in your country and report it by email to the ATOL compliance team ATOLCompliance@caa.co.uk. Other useful websites to report any such incidents to are https://www.actionfraud.police.uk/ and https://www.profit.uk.com/
We have reported this incident to ATOL. Thank you.
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