PLAN AND BOOK WITH CONFIDENCE – OUR PROMISE TO YOU

PLAN & BOOK WITH CONFIDENCE 

Your students don’t have to miss out on the unique experiences that a tour can create. We want to be as open, honest and informative as possible so that we can take the next step together to work on that long awaited educational tour, whether that be for a day in the UK or beyond. Either way you can plan with confidence.

We know that you, your students and your parents & carers will have a lot of questions before deciding to travel post-Covid-19. By way of reassurance, we have included STF Travel Sure Insurance, backed by ABTA and underwritten by AXA* into all our tour quotations (see link) https://travelsure.abta.com/stf/ which alleviates many of the concerns regarding COVID-19 and when you are ready to book your tour this year, you will also receive the following safeguards.

Within 12 weeks prior to departure - Free postponement 

When you book a tour for travel and depart before 31^st July 2023 if you wish to postpone for reasons linked to Covid-19 and it is within 12 weeks of your departure date, you can do so for free. 

Within 21 days of departure - Full refund if your tour is cancelled due to Covid-19 

If your trip is affected by Covid restrictions within 21 days of travel and you are unable to postpone, we will give you a full refund.

Within 21 days of departure – free postponement if you are affected by a local lockdown

Your group can postpone if a local lockdown is in place by instruction of the UK Government within 21 days of travel which effects the establishment authority and restricts the group movement and / or prevents the group from travelling.

Flexible Deposits

If you need support with more flexible deposit payment terms then please contact us and we can discuss what will work for you. 

Full Refund Applies Only:

• If STF Travel Sure insurance / school or college RPA / Government backed indemnity insurance will not cover your claim
• To bookings made before 1st April 2023 for travel from 1st September 2021
• If you are due to travel within the next 21 days
• If the FCDO advise against travel to your destination
• Mandatory quarantine is required upon arriving in your destination or upon returning home from your destination
• If a national lockdown in the UK prevent your departure
• If you have adhered to the payment schedule
• If you cancel as a group. Standard terms and conditions will apply if individual travellers choose to cancel

DOWNLOAD OUR FULL BOOK WITH CONFIDENCE PROMISE HERE 

*If you opt out of taking this insurance you will not benefit from the cover detailed in the policy documents and should ensure you have adequate insurance cover for all party members.

**If you are considering postponement please read our Flexibility Promise section carefully for full details.