What Should be Included in a School Trip Quote?

WST

WHAT’S INCLUDED

• Our price always includes the cost of your visits when they are pre-payable
• We always price on the group size you request
• Insurance is included as standard

WHAT’S INCLUDED

• Are your visits included?
• Check the minimum numbers are what you ask for
• Insurance is not always included as standard

FLIGHTS

• We will always give you a named departure airport
• Our tours are always priced on the price we believe is realistic on the day of booking
• We always make it clear if your price doesn’t include hold luggage

FLIGHTS

• Check the flight routes are from your preferred airport and not just a regional part of the UK ie. ‘London’
• You should always check the flight surcharge policy – you could pay more in the long run
• Check your price includes hold luggage if you want it
• Insurance is not always included as standard

SAFETY

• Our external audit has been passed for the last 7 years with no further recommendations
• See what our customers say about our 24 hrs support service

SAFETY

• Do they have a reliable safety record?
• Do they have a reliable 24 hour emergency support system?

SERVICE

• We have held  Customer Service Excellence accreditation since 2013, which means we are regularly assessed on our service by an external body
• We are proud holders of a Best Customer Service award from the British Youth Travel Association
• We hold the title of Best School Tour Operator 2016/2017 as voted for by teachers

SERVICE

• Do they have any extra accreditations to re-assure you of a high standard of service?